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December 2024 by Jose Manuel Rodriguez Martinez
If I knew I wish I had never had signed.
Cintas products overall are great. Their chemicals and physical products are nice and price is competitive. However, their business practices are not. If I knew what I know now, I would have never signed up.
If you are considering Cintas, beware - specially if you are a small business. In less than 2 years, I have had 3 escalations for lack of proper servicing. Towel dispensers that don't work and don't get services. Staff who arrives when they want and spent less than 10 min to service dozens of products. Chemicals that does not get refilled but get charged.
What sounds as a great promise of the service, quickly degrades and will give you more work than the benefits it brings.
Then, you have the terms of the contract!!! Please have a lawyer review it... I'm sorry I didn't when I had the chance. 60 months of service - if you don't want them anymore or they do a poor service, this is a very difficult contract to break. They wanted to charge me $13,000 to not do anything. They claim this their damage is difficult to acertain, but my damage does not matter (not in contract). They will raise the price and not notify proactively, yet you only have 10 days to act after notification - but if no notification is disputed, then, they can charge whatever they want.
Honestly, if you are a small business, don't sign with Cintas. I have never regretted so much a decision and now I'm stuck paying a service I don't want from a company I have lost all trust on.
If anyone from Cintas sees this, I'd be happy to share details and the contacts - love your products but have come to hate all you represent by how much you have hurt me, my business and wasted my time with such bad service and business practices.
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January 2024 by GT1million
Ever Garza: excellent uniform service man
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January 2024 by Antonio Funes
Ever Garza is the best!!!
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January 2024 by Omar Hernandez
Ever Garza is very good at his job and at Platations Acres we are very happy with his service
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January 2024 by Winkler Calderon
Ever Garza is a very friendly and efficient representative
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January 2024 by Diego Leyton
Ever Garza the best guy
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September 2023 by Fereshteh Najafichaghabouri
Not God Cintas
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August 2023 by Ian C.
Cintas cares about it's service. They will come in an make sure you facility is running smoothly. Work with Cintas today!
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June 2023 by Drexler Castillo
Ever Garza, the best employee
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May 2023 by Adam S.
This place is awful when it come to bring back the uniforms they wash. They never bring back what they took and they can't even get the right uniforms to the right people. So people don't have enough uniforms for the week so have to wear clothes that will get ruined and never to wear again. When paying for a service you expect to get better service
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January 2023 by Diesel Haphazard
Ever Garza is awesome!! Great service!!!
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January 2023 by Jonathon Dalonzo
Evert Garza always on time and has great energy
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January 2023 by jay raffone
Ever garza,Good employee , always friendly ,Always on time and works with all of us
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January 2023 by Nicco Long
Evert Garza amazing comes early every morning great energy alway positive.
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January 2023 by Anthony Parks
Ever Garza, is awesome‼️ A great representative of Cintas and a Great Person ‼️
