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February 2024 by Josh Miles
Truck looks good as new. They even vacuumed the interior. Only suggestion is letting people put down a deposit or something so parts can be ordered BEFORE dropping off a vehicle—my truck spent the first week just sitting there waiting on parts.
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February 2024 by Lacey Said
You guys did a great job.
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January 2024 by Pauline Redding
Someone backed into my car while it was parked on the street. Gerber was recommended by the other party's insurance company. The car looks like new again, so I'm happy with the result!
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January 2024 by Karnge
I was able to schedule a window replacement for a fair price. They got one of their techs to come by my apartment the same day, which worked great. Thanks!
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January 2024 by Beckie Moton
This is a terrible place. They do not follow through They have had the car for 4 months and nothing was done.if they dont produce a finished product on tuesday i will file a police report and contact the BBB.
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December 2023 by B. F.
I wouldn't go there for any repairs. Went there once and that is it for me.
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October 2023 by Kimi Cui
This shop is not doing any professional jobs at all. The car was not fully fixed when I picked it up. Some warning lights that previously existed were still on. Also, my appointments have been being messed up by the staffs. I tried to drop off the car there twice, first for inspection and the second for repair. By the time when I dropped off for repair, they told me they couldn’t find anything for the initial inspection so they had to do it again. One day later they even called me to redo all the paper works cuz they lost the original ones. Now they are blaming me for not telling them about the alignment issue of the car when they didn’t realize how awful they are in this job.
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October 2023 by nancy purcell
Second encounter tor us in 4 years.They are consistently professional and pleasant.They are very busy and don’t always communicate as predictably as their stated aspiration. When contacted for information they are pleasant and take time to give information.The car looks good and operates wellOne week Post repair.I do recommend them after two positive encounters. The repair done on our other car 4 years ago has held up well.4 1/2 stars would be a better assessment but this rigid survey didn’t provide that choice.
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September 2023 by rick kline
Kept informed weekly as promised. All office staff helpful and courteous. Helpful with car rentalService: Body & Trim
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August 2023 by Brenda Charles-Edwards
I had a very positive experience with Gerber Collison & Glass and would recommend them.
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August 2023 by Yaier Ron-Rubinstein (BaBa)
After a hiccup at the beginning, ends up quit right.They were willing working new schedule very easy, resolving a minor issue with no cost (secure some plastic cover) and super friendly.Good job.
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August 2023 by Rebecca Cruikshank
My car was fixed as promised. Looks new. Plus I was on travel when the repair was complete. They kept the car with no hassles until I returned.Services: Painting
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July 2023 by Amy Clark
The staff was friendly and kept me up to date with what was happening. The car was ready early and it looked amazing.Services: Painting
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July 2023 by Amy C.
I was side swiped and every panel of the passenger side was affected, including the rims. The work was done quickly and well. They kept me up to date the entire two weeks and made drop off and pick up easy. Not sure why their reviews are so bad, but whatever was going wrong in the past doesn't seem to be a problem anymore. I'd take my Mazda CX 5 back there anytime.
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June 2023 by Josh M.
A guy was stumbling around the Fred Meyer parking lot and ran into the front fender leaving one large and one small hand-print size dents. Paint was Okay so it was an excellent candidate for paintless dent repair. If it was under $1,000 we would just write a check. If over, get the insurance company involved. Nope, it's required to get the insurance company involved no matter what. No thank you.On line, you must first agree to a lengthy agreement giving them breathtaking license to everything in your and your family's life. No thank you.Just to get an damage estimate? Sorry, I'd have to pay $750 or more to have an attorney review your "privacy agreement" only to be told to drop the document into the shredder.
