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November 2023 by Jacqueline Nguyen
I called in for a last-minute oil change to see if I could drop off my car. They were accommodating and told me to swing right on by! The check-in process was quick and efficient. Conveniently, Boon Boona was just a few blocks down the street so I could wait there and do some work. The generated service report was a nice touch, and I was pleased they didn't push unnecessary services. I was also glad to find out they could service my K&N reuseable oil filter and air filter, whereas other places I called weren't willing to deal with it. I was in and out within two hours without an appointment. Fair pricing, excellent service – highly recommend! Thanks, Travis and Kylan for a great experience! I'll be coming back and telling all my friends about this place!
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November 2023 by Becca Glee
These guys were nice and professional, however they had my car for an entire business day and had poor communication and misdiagnosed the issue my car had. They took my $165 to diagnose and couldn’t accurately locate the issue and told me I likely needed an entirely new transmission. Well, the next day I took it to a transmission shop and within 3 hours i had my car back and all the issue was was a malfunctioning sensor not even related to the transmission. These guys only focus on tires, brakes, and fluid changes, I wouldn’t come here again for anything else advertised on their site. Very selective with services they actually want to perform. Wasted money + got poor, false service unfortunately.Service: Auto engine diagnostic
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November 2023 by Dwayne Young
Their sales rep Kylan was very knowledgeable about the repairs needs for my vehicle. He also did a great job keeping me in the loop if they found anything else that was a concern to the shop. As a first time customer with this shop I can promise you I'll be back if I need any other repairs. Oo did I mention their work comes with a warranty. O boy if you need work done, you're first call should be to this shop.Services: Transmission
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October 2023 by Nate Stein
I went for an oil change and the power steering fluid needed to get changed. So I opted for that service and got a bulb replaced that was out for free. As well as they installed the cabin air filter for me that was already in my trunk that I had been meaning to get around to installing myself. The friendly and helpful service made this routine maintenance not feel like some painful experience like others I’ve had at other auto shops. Thanks for the help!Services: Electrical repair
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October 2023 by Darnell Strong
I was in Seattle on vacation and had a blowout on my front right tire. Son auto and tire serviced my vehicle and got me on the road in a short period of time. They were helpful efficient and pleasant. They made an uncomfortable situation, tolerable thanks son and tire.Service: Tires
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October 2023 by Vicki L. Jordan
Customer service was awesome. I was told it would take a hour and a half to get work done. They finished earlier that an that time. I would surely go back there if I need more tires!Service: Tires
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September 2023 by Aliena Shoemaker
Because I rarely have extra funds, I’ve always appreciated how (previously Good Neighbor, now Sun Tire and Auto) tell me what absolutely needs to be done for my car to work, and what can wait, and for how long. Travis was a big help and was able to find a cheaper part replacement for me, and they have a pretty good financing option through Snap. I don’t feel like they’re ever trying to take advantage of a situation, and that’s important to me.Service: Engine repair
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September 2023 by Nicole Wilson
Fantastic experience getting my oil changed. Was able to fit me in on the day of and provided a Lyft to and from work. No sticker shock and everything well documented and explained. They will be my new place from now on. Thanks!Service: Oil change
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September 2023 by Alejandrina Martinez-Wario
They managed to complete the services I requested to get done. Had clear communication with the issues they found! Great team, Iwill make sure to return for future services and get my car back in great condition!
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July 2023 by mike agrellas
I’ve been taking my cars here for nearly 20 years. Always great service and reliable advice.Services: General repairs & maintenance
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July 2023 by eleanor Knox (ekmama)
These guys are awesome! Our family van broke down unexpectedly while on vacation in the area. These guys were able to get us in quickly, diagnose the alternator, and have it fixed asap. They even kept the battery on the charger for us to make sure it was full and ready to go when we arrived. Super friendly service! Thanks guys!
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June 2023 by neil doh
My 2021 Hyundai Kona suffered a puncture in the right front tire. I managed to drag it to Sun Auto and the store manager got into action to get it fixed in a short time without charges. I definitely remember them when I get new tires for my vehicles. Thanks for your prompt and efficient service. " I' ll be back "Service: Tires
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June 2023 by Dominic England
This was a great experience for me, I had snapped my front right knuckle in half along with my tie rods being bent and my brakes and disc being demolishished! I called sun auto and a wonderful lady answered the phone and was very knowledgeable about what description I was giving her, right away she described to a tee what was more than likely going on and a guestamate onhow much it would cost to fix it, the prices were considerably lower than the dealership so I decided to give the go ahead to fix my car! Not to mention the tow truck driver had to drop my car off in the middle of the small parking lot which was in the way and an inconvenience to the business! I spoke with a very understanding gentlemen named Travis who had great patience and superior customer service. I feel well tooken care of and I'm a very satisfied customer. I will be using this company everytime my car needsfixing. Thank you guys so much!!.Services: Steering & suspension repair
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June 2023 by R C
I was driving around Renton today looking for a place to patch up my tire. Of course Discount Tire and Les Schwabe were swamped by 8:45am, so I came across Sun Auto Tire shop. It wasn't too busy when I showed up. The guy at the counter was kind and took care of me within an hour's time. He also was kind enough to fix my flat free of charge, most likely because he saw me struggling with my 1 year old. I am not saying that this place will do free service all the time for certain folks, but I am grateful for the charity he offered me today because it is hard being a struggling parent in 2023 in a place that is financially punishing for the working class. I will remember this place next time I am in the market for new tires, not for charity, but to return the kindness with my business.
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June 2023 by Liz S.
I called Sun Auto out of the blue to see about an oil change for my car. A pleasant surprise as they told me to bring my car in and they could squeeze it in. It was already one or two in the afternoon so I felt I lucked out. I asked them not to do an analysis, just oil change. But the analysis is standard procedure with an oil change. They informed me about some problems and i decided let's just take care of these problems! Next day dropped my car off and picked it up at five pm. It's two months later and I can say the car is running great. Pretty happy with the service and cost for the repairs. I do recommend them.
