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March 2024 by Evan Sytek
The guys at this shop are great. Had to bring my Lexus in for a throttle body replacement, the boss helped me out with a coupon to take some money off the repair. Super fast with it, car runs great again, thanks yall!
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February 2024 by Jaelin Randolph
I was apprehensive about coming here because of the reviews, but I’m glad I came anyway! It’s right up the street from my house and it was a great experience. I drive a pretty new Kia and they took exceptional care of my vehicle. I got an oils change and was a call in, who came in right away and was out with 20 minutes with a freshly vacuumed car. They wet every friendly and knowledgeable and offer an array of services. I just moved to the area and am glad I found a mechanic I can trust.
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February 2024 by Martin Milyov
Robert is amazing. He is a real gem! Honest, hard-working, humble, real mechanic.
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January 2024 by Paul Eaton
First I pulled in and they told me everyone was on break. They shared that the car currently in the garage was a family members who they were changing the oil on. Okay, no problem. I came back a couple hours later. Then they told me they don’t have the filter for my Jeep. Also understandable. The weird part was the unsolicited advice that I should go to the Dodge dealer and trade my Jeep in because the motor in it is really bad. I get that it’s a jeep and all, but this is a 2022 wrangler with 14k miles on it. I think I’ll take my chances with the car, and with jiffy lube!
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December 2023 by Sherrill Glover
I've been going there for a few years and I always get good service
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October 2023 by Jill Keener
In the time I sat waiting for my car to get checked in for an oil change, several employees walked past my car and ignored me. I watched a girl working there pull her phone out of her pocket three times to text people, but still they leave me sitting there. As conveniently close as it is, I won't ever go there again. 4 employees can't even check in a customer??
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August 2023 by Alan Sarkis
I pulled up they said do you know about our pricing I said it’s going to be $120 he said so you’ve been here before my engine filter was dirty got a new one whole thing was $145. Fine I asked if they checked my transmission fluid he didn’t know I said do I have ask for that he said no so then he discovered I don’t have a dip stick but can be checked when under the car ( to late car pulled out ) I left checked my oil life it said %15 so I had to go back to have them fix that mean while it’s being fix the manager Angel only cared about cleaning the concrete floor I had to move away from my car not to get what was on the ground on my shoes. Got in the car and did not exit what ever they did to clear the oil life fixed that then went to drive away and stealing wheel was locked had to figure out I had to turn off my car and restart to unlock. Never going back
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August 2023 by Gary Samaniego
Good service. They use mobile 1 oil which has at least 10k mile guarantee between changes. So it is cheaper in the long run.
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July 2023 by Brenda Blackburn
Customer Service was great. Staff was very friendly and fast. Went over everything when finished! Communication was perfect!Services: Air & cabin filter replacement
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May 2023 by Tyler La Belle
First off Angel was fantastic! She took one look at my engine and knew what was wrong-I went in because I had some oil leaking onto my engine and needed the valve gasket replaced. They had the part in stock and replaced it right then for an exceptional price. Think I found my new mechanic!Thanks Fairwood Grease Monkey!
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April 2023 by Ron Gehmen
I had used this business in Renton, Wa for many years in the past. Today I had a terrible experience. They used a higher grade syn oil without my pre-approval, costing me quite a bit more than I was prepared to pay for an oil change. They failed to vacuum the floor mats, and it seemed they could not get me out fast enough (10 AM in the morning??), but yet no one was waiting in line behind me. Just seemed like they didn't care to do a good job.Service: Oil change
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March 2023 by Kevin Lewis
Pulled in and was greeted for one second and told to go into the waiting room. Nobody was attending the desk so I had to wait until a mechanic came to get my keys. I informed them at that time I was driving a fleet vehicle and was turned away because they cancelled the account with LeasePlan. I am understanding that contracts get cancelled, but feel this could have been resolved in a matter of minutes instead of having to wait 20 minutes, wasting my time, for the car in front of me to finish up.
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December 2022 by Jeff T.
It's my first time here because I needed a quick oil change. In the past, I had done it myself, take it to Toyota or Honda dealers depending which of our vehicles. Lately, these dealers are ridiculously slow even with an appointment they still have me wait 2-3 hour for an oil change. So, I decided to support my fellow local businesses. Before I brought my vehicle here, I called to make sure they is no long line. I was assured they did't have line and would be quick. I drove onto the driveway, a gentleman came out to greet me and directed me to drive onto a lane that lead to the ramp. I asked how long it would take. I advised me that it takes about 15 minutes. Sure enough, after 15 minutes, it was done. It's worth the $115 for me as my vehicles takes 6.5 quartz of synthetic oil. It's definitely a place on my list for revisit.
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October 2022 by Brettley H
I recently had an oil leak on my Honda civic which I took to my dealer to get a full diagnostic. Instead of going to grease monkey I just went to my dealership and a drain plug wasn't tightened enough so it ended up leaking. My lower engine cover was also off which could be grease monkey or it it may not be. After some sloppy work I don't know what to expect. After calling grease monkey about the issue they acted like I should've brought it to them but I prefer my dealership and decided not to go to them incase they messed up work. Whenever you mess up work it's your responsibility wether I bring it to you or the dealership to confirm you didn't properly do your job. I am now out of $250 and I won't be going back. Same bad quality as Jiffy lube and the corporate voicemail box is full too so good luck calling them.
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October 2022 by Brettley H.
I recently had an oil leak on my Honda civic which I took to my dealer to get a full diagnostic. Instead of going to grease monkey I just went to my dealership and a drain plug wasn't tightened enough so it ended up leaking. My lower engine cover was also off which could be grease monkey or it it may not be. After some sloppy work I don't know what to expect. After calling grease monkey about the issue they acted like I should've brought it to them. Whenever you mess up work it's your responsibility wether I bring it to you or the dealership to confirm you didn't properly do your job. I am now out of $250 and I won't be going back. Same bad quality as Jiffy lube and the corporate voicemail box is full too so good luck calling them.
