H&R Block offers professional tax services that can help maximize refunds and meet various tax needs. Customers can choose to visit local offices, such as the Renton location, where offices are cleaned regularly and safety measures like disinfecting high-touch areas and social distancing are in place. They also provide a Digital Drop-Off service, allowing clients to work with tax pros from home by uploading documents online. Many customers have praised the friendly and helpful staff, with some noting that the process is quick and efficient. Tax professionals, including specific staff members, are often described as understanding and dedicated, even going out of their way to assist clients. While the in-person experience is positive, some found the free filing process less user-friendly due to limited direct support. Overall, H&R Block is seen as a reliable and community-conscious choice for tax preparation.
Melanie Simpson was wonderful. Thank you for all your help.
May 2024
Very helpful, professional staff who got my taxes done! Thank you, Stella!
May 2024
When dealing with the tax professional not the free filing. I have delt with the professional before and has always been awesome but when trying to do the free filing what a pain. No human to answer any questions just automated.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
