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February 2024 by Xai _xtual
Seems like only one person is working. Manager is on the phone at the back of the bank and hides from helping. I had a rather difficult situation with some deposits. Some woman I guess who was helping out started to assist me but decided it was too much and help everyone else around me and left me sitting for an hour. A nice lady noticed me and asked if I need help. Her name is Kuh and she started and helped me all the way through. I told the manager who is glued to her phone that Kuh is great but she looked like she didn’t want to be bothered when I told her Kuh is awesome. Don’t come to work if you don’t want to be there! I will only come if Kuh is there.
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June 2023 by Namita Patel
Rajveer Kaur is an exceptional banker. She went out of her way to find ways to increase my savings while reducing costs and fees. She is very friendly, professional and helpful. I highly recommend this branch for the great service Rajveer and the team provide.
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March 2023 by Sandy Mann
Jasleen the branch manger is a pleasure to work with. She addressed all of my business account needs. Very thoughtful in giving her full attention to detail
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February 2023 by Helen Iglecias
I had recently opened an account with Keybank and I had nothing but wonderful experience with them. Keybank has an account bonus when you apply online or in person. There’s no monthly maintenance fees or any hidden fees. I highly recommend Keybank to anyone. I would especially like to recognize an amazing employee who helped me open my account; Rajveer Kaur. Her kindness, efficiency, friendliness, patience and work ethics is truly exceptional. Rajveer would instantly return my calls or emails whenever I have questions. She is definitely a JEWEL to the company!
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February 2023 by Durel Billy
Years ago I swore I’d never take my personal business back to Key Bank. Due to a new business partnership I found myself back inline at Key. I must say I just may have a change of heart. Customer care, attentiveness to my personal banking needs are the upmost importance, personal touch goes a long way with me.This go around my banking experience has been phenomenal since working with Rajveer. She has gone above and beyond on each of my visits. She is professional, pleasant not to mention fast. She alone just may earn my permanent everyday personal business back, Key Bank.She’s a Star!
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February 2023 by Omar Gallardo
Banker Rajveer, was a great help to my needs. She got the info i needed me quickly easy. She was professional and respectful. I really recommend her to new clients to the bank.Thank's Rajveer!
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December 2022 by Brianna
I'm very grateful for banker Rajveer! She been more then helpful and very attentive to my needs. Trying to figure how I can improve my finances and she goes above and beyond in trying to find help for me. She is professional, patient knowledgeable and kind mannered...I have been banking with KeyBank for many years. I look forward to continue doing business with Rajveer and KeyBank. Thanks again!
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August 2022 by William Geary
Worst service. Don’t bank here or just stop by. They won’t help non patrons.
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January 2022 by Travis Collins
Great bank, great customer service. Jasleen is always helpful and has a great attitude.
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August 2021 by Grecia Piedra
bad customer service the spanish speaker treats clients with bad attitude it just bad in mexican and the way she tried to make a conflict when her job of customer service is really bad since i dont give my customer that treat ..
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June 2021 by Bryant Ho
Do not banking to this branch, they don’t have the money for you to withdraw. My other branch in Lynnwood, I can withdraw 15k or 20k in the same day (No Problem ). This branch should be closed for business!!!!!
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January 2021 by Keith Hutcheson
Best bank ever .. I have been a member here for several years now and they are by far the best bank I ever have had the pleasure to be involved with ..thank you Kuh ... And all the staff ..I just saw these covid relief help options you are giving to members and I wanted to say thank you ... I will stop by everyday and pick up the trash or just try to pay it forward ... This is the kindest thing I have ever seen a bank do and I promise not to forget it .. I'm one of these people and will make every effort to let people know how nice and caring KEYBANK .is ...
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June 2020 by Dream Haisley
Over 10 years of loyalty and customer service is still if not better. Speedy, exceptional and efficient.
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June 2019 by Jared Turner
Key bank is the crappiest fly by night bank. Me and my wife are getting separated so I'm having to start from scratch. There's been a lot of activity through my account because of this. Key bank decides to punish me by shutting my account down for 24 hours. Which means the whole memorial day weekend. Friday- Tuesday. Thanks Key bank. Thanks for screwing me royally!!
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April 2019 by Kristian Suson
Not sure why the other posts are so negative. I've been banking here for the last 3 years, for both business and personal and I've had a great experience each and every time. The staff has changed, but I've continued to get great customer service. I was just looking for the phone number for the branch, and saw the low rating, so i had to put my opinion out there.
