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March 2024 by Serhii Tavakalian
I had a flat tire, great guys, they fixed it for free and were very polite
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March 2024 by fred witt
I went in for a free winter road safety check. New tires were discussed. I went with the Dean Road Control2 set. With a limited number of miles on these tires I am pleasantly surprised with their comfort, control and handling. If you need a free safety check .. or a new set of tires I recommend this place.
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March 2024 by Ryen
I was misled about the warranty on a TPS sensor system the Renton LS installed 2+ (less than 3) years ago, that has been malfunctioning for 2 years plus. I should have come in sooner, that’s on me, but it was intermittent and Renton LS said they could only diagnose if the light is on, which happens very infrequently and randomly during my work week. At any rate, I was told directly by the tech that the warranty was only a 1 year warranty. (By a tech, manager didn’t come out). Called a different location and actual warranty was 3 years. Renton also claimed to not have any of my customer info on file (when I called initially to inquire about the warranty), again Auburn was able to pull it right up. Weird, however when I come in for my appointment they can pull me right up. Kicker was after all this nonsense the tech has the nerve to try to sell me $60 in wiper blades. I have been a lifetime customer of various LS’ but will never be going back to this location. Auburn will be doing this work under warranty where Renton was essentially trying to charge $300+ from me, for something that has never really functioned correctly to begin with. Auburn will have all my future business. The issue is probably a faulty sensor if I had to guess. This whole experience felt highly unethical. Lady working front desk was very nice. Hence the one star.
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February 2024 by Gail Smith
Wonderful service instantly & with pleasant people!
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February 2024 by Christopher Wotton
Good and fast!
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February 2024 by Boyan Danovski
I installed new suspension on my vehicle and went to 2 different Les Schwab locations for alignment and both places were not able to do the job. When I’m driving straight my steering wheel stays in left position which is unacceptable. I’m not visiting their shops anymore
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January 2024 by Christelle Tatum
Have run into the worse luck lately and tires have been the victim of a slasher and nails. I was stressed and Les Schwab who went the extra mile to help me get back on he road. The staff is extra nice and patient. I recommend them all day.
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January 2024 by Carlo D'Anna
This has usually been my go to place for tires. But I've had two problems come up in the last couple of visits to maybe re-think my business for tires. I brought my car in for service on a slow leak in one of my tires. The service person claimed no leaks were found and I needed a new battery. A new battery installed and a couple of days went by my tire was flat. I brought the car back, low and behold they finally found a nail in the tire.A day later I brought the car to the store, wouldn't start. The battery terminals had been installed loose and they were off. I had no tools so I was stuck. Whats going on at Les Schwab?
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December 2023 by Peter Hoy
Great team, great service. Came in under estimate, again.
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December 2023 by Caitlin F
These guys have been so helpful and nice every time I’ve come here I 100% recommend this Les Schwab location. Great people, great service
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October 2023 by sarah olson
I really even would not give this place one star! They had my car for two months and was paid/cashed checks. NEVER rendered services on my vehicle. They kept saying they needed more $ I brought they more $ and they cashed the second check still did not work on my car yet made me believe that did. They called and said they needed more $ Ave when I said no this is crazy. They told me to come pick up my car and they did not do any work as they where waiting for the more $ . This started as a $900 job then ever up a $3500 job. I took my car elsewhere for $140.
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October 2023 by Suzette Sierra
Have a new vehicle with less than 1500 miles on it. I had a gash in my front driver tire and without even looking at my tire they let me know that I needed 4 new tires. I understand that they are in the business of selling tires, but at least look at my issue first before making that determination.
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October 2023 by Sergio Osorio
This place used to be a wonderful when Hanna, Dion and Josh worked here, she left some time ago and became from the best to the worst; I replace a battery for my daughter's car here like 3 weeks ago after that the car was flickering and sometimes dead I kinda new it was the battery because I didn't have a check engine light, one Tuesday afternoon I told my daughter to take the car there so they can the battery so a guy told my daughter and went to the car and started and according to him just listening to the engine was the alternator and didn't want to check anymore.Had to spend 150 in a shop to check the car guest what? The terminals of the battery were loose the previous installation was not properly installed.Another time I got to fix a leak to another of my car and this guy's call me to say I need to replace all the tires. I went back and they confused my car with another car no even se same model.One more I took my truck to change the struts then I got a call from the same shop telling me I need to replace the rack and pinion didn't even check the shocks and struts. This new crew is not professional and they lust look the way to change all the money they can for this job they wanna charge me 1600 and y other shop give a quote for 1200 dlls be careful with this shop. Never coming back.
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August 2023 by All Mechanical Service
Last week, while visiting my daughter in Seattle, I had rented a car from the airport. The very next day I discovered the front drivers side tire was slowly losing air and it most likely had something in it.After contacting the rental car company and explaining that the tire was leaking, they gave me a choice of taking the car back and exchanging it for another or taking it to a tire store and having it repaired and they would reimburse me for the cost of the repair. I chose the latter and my son-in-law recommended Les Schwab. After contacting them, they said to bring it in, and they would get to it that day. A few hours later, they called me and said the tire had a nail in it and it was repaired. When I went to pick it up and pay for it, they said it was no charge for the repair. I also tried to leave them a hefty tip and they refused it. I was just in AWE and think I just experienced a WOW moment! Thank you, Les Schwab Tires. At least I am able to leave you a 5-star review for my experience and hopefully that pays the bill.Geoff Fishel
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August 2023 by Dave Ingo
These folks are awesome! I went there for their reputation of service and was not disappointed. I was helped by an absolute gem at the counter named Christene, and her service was incredible. The gentleman who fixed my tire was super friendly, and the price was definitely fair, to say the least. In this day and age, I never experience service of this level. I will be going here for all of my tire needs. You should too!
