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March 2024 by M Veronica P.
they don't deserve any stars at all. the most racist and discriminating employees i have ever encountered at an auto shop. the female employee wouldn't even acknowledge me as i hobbled in. i am a disabled minority so it was clear how she felt about that. bryson at the Renton location, came in from the shop and he was rather curt as if i was a bother to him. i had a coupon. he entered my information and was speaking down to me as if i was less than. that is how he made me feel. i don't give out certain information and he said well, you have the mailer there so you got the coupon that way. it shouldn't matter how i got it. i chose to go them for this service. i needed to sit down and asked if that was ok he said ya. i walked away towards the chair and he was like 'oh i didn't see you had a cane'. like that matters in how i should be treated. he went to get some information off my car and returned saying that he can only do the full synthetic oil change is that what i wanted. i said no, i want what the coupon says, standard oil change. he proceeded to argue with me about it. it's a 2011 and i have only ever used regular oil per the dealership where i bought the vehicle. i said no that's not what i want. he handed me the coupon and my keys. i left. i was distraught about how i was treated and the blatant racism/discrimination showed towards me. i came home, called my old mechanic, key word being old, to see how they were able to give me regular oil changes. i had signed a waiver of sorts indicating the shop isn't liable for anything if the regular oil causes damage to the engine. i called bryson back at meineke to tell him this and if he would be willing to let me sign a waiver of sorts (not that i really wanted to go back there). he immediately said well why don't you just go back to that mechanic. i was freaking appalled by his response and said no coupon for them and you obviously don't want my business and hung up on him. i then called corporate and voiced a complaint. i normally don't do review for anyone, even when it's less than to be desired customer service. this instance however needs to be posted to let people know that there's still people who will show blatant racism/discrimination within a very large company. NOT ACCEPTABLE!!!
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February 2024 by Raj Gowin
Great prompt service.
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February 2024 by Ken Dain
I needed my battery cables replaced and a muffler system put on and they did a fine job. Thanks for a clean job.
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February 2024 by Maudry Speight
Good reliable service.
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January 2024 by Matt Brown
Friendly and great
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January 2024 by Morgan Bound
Had my Clutch/ Fly wheel and Slave replaced on my 08 Tiburon. Guys took their time to make sure she was running great again before letting me pick up the car. Jeff was running the store that week and made sure to communicate with me about what was going on. They keep all the cars in the garage at night for safety purposes which made me feel way better than knowing it was parked out side all night. I will definitely be back soon for some more maintenance work! Great shop you can trust!
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November 2023 by Wesley Shuler
Kevin was very friendly and let me know what was going on. The tech that did my oil change was very thorough and sent pictures of everything. I have been looking for a auto shop to take care of my car, and I will be coming here now for future needs. I highly recommend them.
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November 2023 by Tabitha Pomeroy
This shop has some very wonderful and hard working staff. I had a great experience and was treated with respect and kindness. If you need a service check them out!
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November 2023 by Aaron McLuen
Have had a couple of vehicles serviced here a few times now. Great communication and customer service in general. They send your vehicle inspection report via text which is super handy. When they suggest additional services they are not pushy and help you find the best path forward. They’ve also treated my wife super well which as we all know is not always the case with auto servicing shops! Definitely recommend at least for basic maintenance services.
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November 2023 by kimberly mohr
Someone referred me here & they did not disappoint! This place has some awesome employees. Kevin went wayyy out of his way to help me find a part needed to repair my vehicle. He was very friendly & honest. This will be my new go to place when I need anything done!Great job!
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November 2023 by Mary P
My car needed brake pads and rotors. After researching several shops, I choose Meineke Car Care Center in Renton. I am delighted that I did. Work was completed in a timely manner and my brakes work great. Customer service was excellent!
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September 2023 by Aaron Brunson
They were able to fit me in in no notice and do the work the same day outstanding job extremely professional I recommend these guys to everyone I will definitely go back to have work done in the futureService: Auto brake replacement
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September 2023 by Lynda McLuen
I will never go to anyone else but Renton Meineke to care for my car. Not only are they thorough, but the staff there talks to you and treats you with respect. I was there dropping my car off and my husband was with me. The gentleman behind the counter addressed me with eye contact. Not once did he look to my husband for acknowledgment or approval for what I authorized to be managed on my car. Excellent service on my car and for me. I would recommend Renton Meineke 100%.Services: General repairs & maintenance
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September 2023 by Kara G
They replaced 6 spark plugs, an alternator, and barely half of my ac actuator and was charged $1800. Car is running a bit better now at least but at a huge cost, but they didn't fix the ac or even inspect it properly the first time and was gonna charge me another 1k to fix the passenger side. So a huge let down and they charge $180 an hour for labor and double priced parts. I won't be going back
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September 2023 by Gary Giebs
Very helpful and fixed my issues in great time. I know Audis are complicated and they were able to fix my car and maintain good communication of status reports very thankful for them
