Pet Pros is a shop staffed by friendly, caring, pleasant, patient, understanding, and knowledgeable people. The staff is excited to help, willing to listen, and never makes customers feel rushed. They take time to learn the details of each pet to make good, appropriate, and affordable recommendations, including for allergy-sensitive breeds. The products are safe and there is always a good amount of stock with fun new things to browse. The pricing is reasonable for a typical household budget. Customers report wonderful, pleasant, and above and beyond experiences, making it a highly recommended go-to place for pet supplies and food.