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February 2024 by Anna Bell
My store to go to- always good service
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February 2024 by Cathy S
Took my Chi in for a Pedi and she came out all proud of her paws!
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January 2024 by Τ-ΚΙLLΛ
There was this one employee there, i think her name is Angie, terrible customer service. Told me to wait outside in a rude tone because there was another dog waiting in the lobby although my and his dog were totally calm. I understand their rules, but there are ways of saying things. Also she kept on glaring at me while i was waiting outside.
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January 2024 by Slim Jimmy
In and out and the staff are great ?
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January 2024 by Jovonneb “jovonneb”
Horrible grooming
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January 2024 by Stephen C. Hayes
Got a license for my Cat, Samuel Muggins HAYES. The staff was very friendly and helpful. Will be coming back to this establishment.
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January 2024 by LocustNation
Twas the night before Christmas…. Really though, me swung in to pick up a last minute gift the neighbors and stock looked clean and well-populated.Staff was great, especially considering their shift. Friendly, helpful and attentive.
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January 2024 by Michael Rogers
The Petco had in stock what I needed but the price was 2/3rds higher than shopping online. The staff was friendly and knowledgeable and gave me good suggestions for a local cat groomer.
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January 2024 by Laurie V.
If I could give 0 stars, I would. Total lack of empathy and horrible customer service. Post your policies and enforce them consistently from store to store! Will never step foot in a Petco again.
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December 2023 by Wynnie O'Dowd
Staff is THE BEST! The manager, David, is exceptionally helpful and enthusiastic about their job. There are several options in our area for pet food shopping, but I go to the Renton Highlands Petco for the personal care and experience David, and their team, provide. The staff has take. The time to get to know our family, our dogs, and about our cat rescue. We really appreciate the personal touch and care that the team gives us when we shop here.
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December 2023 by Kristi Stone
I used to go to PetSmart but am glad PetCo is here. I was able to purchase my cats specialty food without needing a prescription here, unlike at PetSmart where my prescription had to be updated often. Also, the staff was very helpful, much appreciated. Thanks PetCo!
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December 2023 by Ginny Gray
I was in petco to get vaccination very crowed, also lost my keys and noone would help look just ignored me , looked about 15 minutes and a customer offered to give me and my dog a ride home to get 2nd set when she heard ask the manager if he would give uber a call my phone was in my vehicle he said he didn't have appwasn't interested in helping!
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December 2023 by MNicole
Not my favorite Petco store, but I would follow Trainer Ellen anywhere! 3 stars for the store, 5 stars for Ellen. This store is much smaller than most Petco locations, so it feels cramped. They have a mobile vet clinic sometimes, and they setup in the aisles, which makes it even more cramped. Dog Trainer Ellen is THE BEST! My dog, Patches, and I have worked with her on and off for three years, and can’t thank her enough. Her style is consistent and effective. She uses positive reinforcement methods, but also teaches healthy boundaries. We tried a private trainer elsewhere for a bit and hated every second of it, so we went back to Ellen to get my dog back on track. Thank you, Ellen!
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December 2023 by Ginny G.
Went in to get my dog vaccinated first time, was very crowded and store is small, but to top it off lost my keys and was looking for them didnt get any offer to help look so I asked manager if he could call uber for me because my phone was locked in my car, he responded he didn't have the app. A customer heard him and volunteered to give me and my dog a ride home to get 2nd set thank god for nice people! Petco should hire people that have a little empathy! Won't ever go back found another place to do business! Wish I would have read the reviews before I made appt.
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November 2023 by Marelle H.
Not my favorite Petco store, but I would follow Trainer Ellen anywhere! 3 stars for the store, 5 stars for Ellen. This store is much smaller than most Petco locations, so it feels cramped. They have a mobile vet clinic sometimes, and they setup in the aisles, which makes it even more cramped. Dog Trainer Ellen is THE BEST! My dog, Patches, and I have worked with her on and off for three years, and can't thank her enough. Her style is consistent and effective. She uses positive reinforcement methods, but also teaches healthy boundaries. We tried a private trainer elsewhere for a bit and hated every second of it, so we went back to Ellen to get my dog back on track. Thank you, Ellen!
