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February 2024 by Tom H.
Just got both our dogs back from grooming and once we got home noticed both dogs were still damp, one of our dogs (pomsky) didn't even get his paw pads trimmed when that's what was part of what we paid for, our other dog (shiba inu) one of his paws were left without his nails trimmed, both still have lots of hair coming off of them, had good experience previously but there's never the same people working there, also the dogs were there for 4 hours, pretty bad experience this time around and I won't be taking them back as they both seemed pretty scared when we came to pick them up, not really worth taking them back even though I feel I wasted $180 getting them both groomed!
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February 2024 by Jennifer R.
Arrived for grooming appointment only to be told that the appoint would be 3-4 HOURS! Nothing said via phone or online when I booked. I am furious! I had to be somewhere on 3 hours and they could not guarantee my dog would be done as the groomer had three other dogs she'd be working on at the same time. Aaarrrggghhhh
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February 2024 by Hannah Tews
Better care of animals than petco! Still makes me sad for the birds
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January 2024 by Awesome Girl
This location is absolutely terrible. Every time I have come here, my appointments get canceled for the most ridiculous reasons. The customer service is terrible and unprofessional. Save your time and go to a different location.
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January 2024 by Kristen Green
Every time I go to this location, they are always the kindest people and always willing to help. Also, I called in this morning and they lady on the phone was extremely helpful, nice, and knew exactly what product I was looking for even though it was a holiday item and she knew that they had it in stock right away. It doesn’t get any better than that.
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January 2024 by Willow
So quick with fulfilling mobile app orders! Friendly staff. Great selection of pet items. You can tell that the people who work there are animal lovers themselves and that’s pretty cool:)
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January 2024 by Hans Wolfgang Schulze
Wide selection for many types of pets, friendly staff.
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December 2023 by mozhgan nahali
Grooming has a Zero(0) star. After many years that I came for grooming at this location, today they told me that they can’t accept my dog for nail grind because my dog doesn’t want to go inside. My dog is 5 year old and she’s been doing this for many times, So what do you think? This is dog’ problem or unskilled workers? This not have any excuses. I’m totally unsatisfied aftar 5 years being with them. I’m going to sue them l, it was unacceptable. So sad.
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December 2023 by Annie Hanson
This location had just the right prescription food we needed for our pet, as well as some supplements for another pet. Thanks for helping to keep our furbabies healthy!God bless you!
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December 2023 by Carol Hernandez
The vet (Dr. Haines) and the staff were awesome!!! I'm not going anywhere else. Thank u!!!
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November 2023 by Meloney SageHeart Williams
I love our pet smart everyone is so nice and helpful
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October 2023 by JasmineG
I visited Banfield to get a prescription, then petsmart for the food (in Seattle Wa) Everyone was friendly and very accommodating. Merchandise was easy to find and priced fair.
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October 2023 by J L
Read the reviews on here and yelp for this salon and was a bit worried about booking an appointment but Kaia gave our dog a haircut and did a wonderful job! She was a bit softspoken & hard to hear but other than that we loved how kind she was to our little doll & delivered an outstanding performance with the result compared to our last groomer. I think she'll be our new go-to for future appointments from now on. Beats PetCo any day & way cheaper than a private salon!
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September 2023 by Jessica
Wonderful, helpful and friendly staff. Don't forget about the cute cats and kittens that are available in the store for adoption from Purrfect Pals.
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September 2023 by Juanita Hudson
These groomers here now are kind, courteous and did a great job with my golden retriever’s paw -? dicure &shaving his paws - thank you for being so efficient and caring ??