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March 2024 by Randy Resch
Planet Fitness now supports DUDEs shaving their face in the WOMENS bathroom.Cancel everything
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March 2024 by Jacob Buley
Very clean well kept
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March 2024 by Beatrix Bliss
Clean establishment with knowledgeable, friendly staff. Equipment well maintained and everything in working order.
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March 2024 by a nevels
Very clean place, but the highlight goes to Danny and his professionalism. When you see this guy let him know. Everyone needs to know how well they're doing every now and then. Please take the time to do that for all.
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March 2024 by Derek Stepanian
When i signes up there was a promo for $.01 down and then $10/month. Yes this is a good price but horrible sign up process. I was told $10 a month....then a month later I was charged $53.95 for an "annual fee". What happened to the $.01 down and then $10/month. No one explained it...they just charged me. What is next? When you sign people up aren't you supposed to fully disclose costs? Horrible service and even worse trained employees. BE CAREFUL WITH THIS LOCATION. I have spoken with multiple people that have expressed how fraudulent charges have been charged on their account. Check your bank statements...I am not alone on this.
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February 2024 by Carlos Castillo
Staff is great, gym need more …
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December 2023 by Aisha Pleasant
MINORITIES ARE NOT WELCOME HERE! The young brunette girl is a rude and stuck up snob! Her job is to ATTEND to the customers and those wanting to work out, you are NOT in corporate America. You check people in and out the gym, so CHECK EM! If you dont take pride or have a passion for what you do, do something else. Ive now heard one to many stories of the employees here being rude and saw it for myself. Overrated. No value for your dollar here. Poor customer service.
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December 2023 by Meghan Palisades
This gym is ok. I have been coming here for 5 years. It has a lot of staff turnover so quality of customer service and cleanliness of the location tends to vary. The same weight machines tend to break over and over and can be out of commission for months which is frustrating because with that and the amount of patrons that will sit on the machines for upwards of 30 minutes while not actively using them and looking at their phones makes it difficult sometimes to do your workout. The parking lot often has sketchy looking people living in it as well. The billing department is unable to help you at all and they are rude. They tell you to call the location where they also can’t help you. Be aware of excessive and incorrect charges due to their own fault and computer system glitches and be prepared to be helped by clueless people
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December 2023 by Danny D
Can't cancel online without talking to a human, if you cancel your membership there's a ridiculous reinstatement fee, can't stop and start a membership without penalties. You have to clean the equipment after use. I'll just stick to my home gym with the unsexy equipment.
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October 2023 by zues maher
The shower gets hot... the massage bed is Great. They only have 1 so you might have to wait... hate to say it, but that Gym Smells bad. Left early
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October 2023 by Don Farrow
Really wish planet fitness took better care of cleaning their showers. Full of mildew and mold; wish they were as serious about cleaning as they are to make sure your 4 day old bill is paid before working out . You can smell it soon as you walk In bathroom
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October 2023 by Rioga Garcia
Is okay just the paper roll dispensers are always empty. And the employees do not care to refill them. As for now. Lake forest park location does a great job with this.
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August 2023 by Джулия Дж
I am not a member of the club, but my son goes there. I've read some of the comments that it's badly cleaned. I would like to tell all current and future Planet Fitness members to be cultured people and clean up after every seat in the club. You see, the people who work there are supposed to keep it clean, they are not your servants to clean up all the garbage that you left there. Your attitude towards the club's employees and the way you treat everything speaks of your culture and respect, first of all, for yourself. Purely not where they clean, but where they do not litter. Thanks to all the staff of the club for their work and our opportunity to improve our health there, relax in decent conditions.
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August 2023 by jose f yanez quiroz
My friend is translating this for me. I speak only Spanish. I was discriminated in that Renton Planet Fitness by an employee called Ben Nong. I got out of work and I was going to use the locker room to take a shower since I was a paying member with access to all Planet Fitness locations and Beng Nong would not allow me to enter the gym because I had sandles on and he spoke to me in a very unfriendly way. So I told him to cancel my account and he canceled it and told me (Go!). As my friend reads the cancel document attached in the email; Ben Nong put that my canceled membership was because of a policy violation but that is not a fact. I told him to cancel my account since he was being very rude to me and did not let me enter the gym because I had sandles on to go take a quick shower after work. I am very disappointed fron the service I received at that Planet Fitness in Renton. I started my membership in Woodinville and never was treated like that in the Woodinville location.
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July 2023 by Kaiti Driskell
So let me start off by saying this is one of the nicest facilities in the area. The showers even have a step in with individual drains instead of 1 large long drain for all the showers to share. The machines are kept super clean, and there is plenty of cardio equipment that there is never a wait.So, the reason for the low rating...The area isn't the safest, and there is zero security on the property. There are people who are there throughout the night who don't have memberships or any legal business there that are scaring people and running them off at night. My husband and I work the second and third shifts and enjoy using showers and the black card lounge at night after work to relax together and again in the morning to do the 30 min circuit training. Coming in at 1am is scary. Even coming in just for the morning circuit at 4 am is scary. 7/19-20/23 we were harassed and scared away while we were getting our bags ready to go in. I made it in the door to try to talk to the young man (20s?) who was working the front counter, but he was more interested in his phone than anything I had to say. So I quietly walked out and we left. I never expected that type of crowd in Renton...Believe it or not, we were actually less scared and intimidated at night at the 9000 Rainier facility that is (almost) in the greenbelt district of Seattle and got better service there, despite a slightly lower quality amenities at the facility. People working there actually cared about our safety and made sure everything was OK from the time we walked into the facility to the time we made it to our vehicle after.
