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March 2024 by loveliesbleeding2
Quick, efficient, and very helpful office assistance... when someone was finally there.
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January 2024 by william quan
For Nolie Estrada, I am providing a 5 Star Review. Dianne Sharp and I noticed how he was Courteous, helpful and so thoughtful.!.He answered our questions in a prompt manner. His attitude was pleasant and cheerful. We plan to be long term tenants.We recommend talking to Nolie, if you have any questions orconcerns. He is an asset to the Public Storage facility.!.
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December 2023 by Chris A
So far things are great. Jackie was a huge help with setting up my account and showing me how to access the facility
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October 2023 by G Spin
Norma was a tremendous help she was very patient and helped me with everything I needed. She was a great help and a great experience
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October 2023 by Deandra Grays
Alfred was great! He got me in and out the door with my storage unit the same day!! Would highly recommend this location.
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October 2023 by Roberto Dumitru
Very experiencedProfessional with a big smile on the face mister alfred is the guy to go to when you need to rent a unit fix something orfor a talk ?Highly recommend ?
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October 2023 by TheKpalexander78
worker was kindof slow getting my storage unit but nice
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September 2023 by Josue Oliva
Tracy was great at helping us In public storage Renton
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August 2023 by Adriana Gonzalez
Reggie was beyond unprofessional. He hung up my call after not answering my question upon calling back he claimed that he was at the call center saying there was 180 employee we couldn’t have possibly talked to him. Corporate confirmed that Reggie was in fact at this location in person.
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July 2023 by Bill Berilla
Laura is the BEST! A real asset to this company. Helpful, courteous and always cheerful and positive! Sad that she’s going to another facility. She will be missed ☹️
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May 2023 by Jerry H.
Gate access is closed at 6pm which makes it almost impossible to visit my storage since I work during storage access hours. Please extend access to 9pm like all other storage.
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April 2023 by Lowell Bazzar
Very professional,friendly, and knowledgeable. I would recommend this place to a friend.
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March 2023 by Christine w
Great space and super nice staff. Laura was so helpful and friendly. Definitely a great experience renting spaces from here because of Laura!
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March 2023 by BaseCamp O.
I had some bulky heavy shelves to move, and needed a truck with a lift-gate so I could get them into storage. With a 16 foot box truck, it was nearly impossible to unload with this facility. The roads are all deeply slanted, and the drive up units have a 2 inch step. Great for keeping the rain out, but because the area between storage units is barely 25 feet... maneuvering a truck to be perpendicular to the unit was an awful chore. Oh, and the 10x20 units are not 20 feet deep.. more like 18 feet usable. Because it took a stupid amount of time to get the truck lined up so the lift gate could reach inside the unit to clear the 2" lip of the slab (rolling heavy carts into the unit over that lip wasn't an option), we were there much longer than planned. I don't think I'll sign up for storage without seeing it in person going forward. But the kicker, and the reason for two stars... if you leave the facility a few minutes after 5PM... still broad daylight mind you... they will send very rude emails and text messages warning you to leave BEFORE 5PM! Which, is fairly absurd if not unreasonable and only makes me regret renting from this place. I think I'll make an effort to get moved out sooner than later. I hope their aggressive policy makes sense to others, because it doesn't work for me. Poor accessibility, misleading dimensions, and unreasonable access hours do not justify the rate they're charging per sqft.
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February 2023 by Silver
Building states that it's open until 5pm, while being closed and no phone responses at 3pm. Can't get an agent either because the company closed too apparently.*Will update you on more once things have been clarified.
