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March 2024 by Michelle B.
Barley any inventory. Not to mention the parking lot security. Upon leaving I dropped my daughter off at her car with my hazards on and enough room for cars to pass, and security decided to pull up behind me continuously honking at me. I asked what his problem was and he stated he was doing his job. My question is why not get out of your car and ask what is going on instead of honking like a maniac.?? So is Security trained to just drive around and honk at ppl?? Made my shopping experience HELL. I will not be returning to The Landing!!!
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February 2024 by Kaylee
I went to stop in yesterday and the entrance was blocked by a retractable belt stanchion. I waited for a few seconds and then caught the eye of the security guard and asked if they were closing and she said no and started to come over to open the belt. So I assumed it was closed by mistake and went to unhook it myself. She got upset and said that she had to open it. She then fumbled with it for a second pretended to relock it and then said okay fine you can go in. I just turned around and left. This must be some new tactic to reduce theft, but when you treat every customer entering like a potential thief, why would they shop at your store?
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February 2024 by Michael Wilson
Huge Store
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February 2024 by Ronald Arce
Very good
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February 2024 by ShaDiamond Arie
Disrespectful employees! with language barriers that get frustrated when they can not understand, lack of costumer service !
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January 2024 by Annon Food
Apparently a new policy change they now require you to wait for an undetermined amount of time to enter the store. It's not even a capacity thing just new from corporate. Don't bother shopping here just go next door to Marshalls. What kind of backwards company makes people waste their time to give their business? Yuck in a world of online shopping reducing the in store experience to these barred entry tactics is appalling. Like waiting in line to check out at their understaffed registers wasn't enough apparently you should plan additional wait time to even enter their store. Acting like they're some high end retail that makes you wait which could not be further from the truth. This speaks volumes of what they think of their clientele.
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January 2024 by kylie
When I entered the store to return 2 items. I told the lady at the door I was here for returns. She did not say anything just pointed to the area at the front of the store near the jewelry. I thought it was strange so I held up my bag asking, "Returns? Do I wait here?" She nodded and went to help someone else speaking into her walkie. After 10 min of standing and waiting I asked another lady. "Do I do returns here?" She said "No, that's for jewelry." And pointed me to the always ridiculously long line. I tried to explain to the lady that sent me in the wrong direction that I was confused and I wished she had listened to my question and told me where I needed to go not waste my time. She brushed me off and did not take time to listen. With Marshall's next door and with no desire for customer service that doesn't attempt trying I won't be back.
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January 2024 by D. Tail
Don't go in here,take a right and go in Marshall's next door,better selection and better prices. Don't say you didn't get warned!
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December 2023 by MK BN
I bought sneakers for petit child, Cocomelon with lightning sole for 15 $ and Puma for 20 $. Then, sneakers for elder daughter, KSwiss, beautiful ones, 25 $, and finally Reeboks for my wife, 30 $. I'm more than satisfied, love Ross.
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November 2023 by chris bateman
First time at Ross store I was really happy with everything there they were a few things that I thought were over priced but all in all it was good
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October 2023 by Patrice “tricee-doo” Harper
I will never go back!!!thry made me feel uncomfortable!!! Security follwedme and 8 year old around was very obvious it!!! I wasnt in there 15 mins before the big cockeyed security started following us. I left but made sure i told the cash register lady i didnt appreciate being followed. She then stated oh its a woman i dont know of a guy. I said yes u do when i pointed him out she was like oh. Let me explain something to yall ROSS!! I probaly make more then YALLin there... Quit playin with me!!! BECAREFUL HOW U TREAT PEOPLE THATS HOW U LOSE BUSSINESS!!! from good paying customers
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October 2023 by peter constand
Service too slow down for waiting to payment . i love ???Mashall Service very good ?
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October 2023 by max corral
Very messy and hard to find things but you can find some stuff that is great like perfumes and party decorations/holiday decorations
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July 2023 by Elpidio Del rosario sr
Yes I have a nice souvenirs Mt black shirt have designed of legend
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July 2023 by Cassandra R.
If you're a woman DO NOT GO HERE. Period. Unless you want to have their male security guard snap his fingers at you and tell you to hurry up. My brother and I came in at 9:46 pm on 7/14/23 just to grab something, in and out. They close at 10 pm so we had no choice but to make it quick. The security guard told us no entry and we told him that closing isn't for another 14 mins. He then snapped his fingers at me and told me to make it quick. How degrading to snap your fingers at a woman and tell them to make it quick. I don't know nor do I care where this man is from and what flys over there, but over here, you will never snap your fingers at me. When checking out at 9:52 pm another man entered the store and he didn't even bat one eye at him coming in. When I called him out in front of the gal checking us out, he didn't have any words to say. When my brother and I said "oh so you're not going to snap your fingers at him and tell him to make it quick" it was crickets. Shout out to the gal who was checking us out for apologized to us for our shitty experience. I wish I would've gotten the security guard's name but if I would've gotten any closer I would've popped off even more. I wish I would've gotten the nice gals name so I could go back and thank her or call the manager and give her a shout out. But seriously if you're a woman think twice about shopping here.
