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October 2023 by Marina D.
Shame on you people!!! Yesterday my mom went into this Safeway to buy some items on my grandma's United Healthcare Healthy Food Card (UCard). The cashier made my mom feel like she is a scammer and told her that the card is expired, but it's NOT!!! Card expires December 31, 2023 and my mom used the same card in YOUR store earlier this month. My mom always shops at this Safeway and she just came back from her cancer check up and you treated her like dirt! Just because your checker or manager doesn't know how UCards work, or your store no longer accepts them, it doesn't give you a right to treat my mom like a thief or a scammer. SHAME ON YOU!Oh, and after she left Safeway, she went to Bartell's next door and used the card just fine!!! Edit: Just spoke with Lee, the store Manager. He was apologetic and said he will look into it. Thanks, Lee.
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September 2023 by Kathy R
On his Page Your Telling the Wrong gas Price!!! its $ 5.25 Not $4.95!! & Going Up!!!
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August 2023 by John Clark
Needs to be cleaned regularly. Also needs pumps wiped down more often, and the receipt paper stocked for each pump.
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June 2023 by Sean Taylor
Seems like they always have a pump down, and no clear markings until you drive up on it.Maybe a sign system above the lanes, lights, you could toggle, for issues?Other than that, good prices on fuel with rewards card.
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March 2023 by Katrina Jara-Barrientos
Wonderful customer service, helpful, friendly, respectful, and professional.
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March 2023 by Stupa C-Kay
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February 2023 by Stacy O.
This review pertains to the pharmacy only. I've used this pharmacy for at least 6-7 years and have been reasonably satisfied. I pick up my rxs once a month. I don't know what has happened there but over the last few months, things have gone WAY downhill. They don't even answer the phone quite often. I get the same meds every month, but every month they have to order 1 out of the 4. So I wait to get the text that shows all 4 rxs are ready. It was supposed to be in yesterday but still shows only 3 are ready. I have tried calling them literally 10 times today, no answer. I called customer service but all they can do is give them a message( and I know it's not their job so I just said don't bother) After this round, I will be taking my pharmacy business somewhere else*The only reason I gave 2 stars instead of 1 is because a few times I've gotten lucky and a friendly, helpful person picked up the phone
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January 2023 by Lilian Robert
Busy most of the times, but a great place to save on gas(after Loves ofcourse!)
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October 2022 by Falishia R.
Let me start by saying round of applause for the Starbucks crew. Those ladies put up with so much, while keeping a smile on their faces. I go there daily to get my chai tea latte and every single day I'm greeted with so much happiness, and I am able to have my morning conversation! Melissa, Sophia, and Kaesha are the best by far. I love Sim too, on the days that he is there! Love my crew.
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September 2022 by Danilo Kamphaus Porcincula Jr.
Do not come to this location if you need to go to the pharmacy or if you do, be sure to not get helped by Johnathan. My girlfriend left the store in tears because of his condescending and rude attitude. Got to the point where another guest had to step in and defend her. After working a 12 hour day she went in (9/26) to pick up her prescription that she got a text notification that it was ready at 9AM and will be restocked TOMORROW. She came in at 7PM and he told her that as of right now she cannot pick it up as it has been restocked. When she asked if she could still get it he scoffed and replied with a condescending tone saying she should have came in earlier. She came in on the same day it said it was ready and came in 2 HOURS before the pharmacy closed. The Safeway itself is good, always seem to be really well stocked and the workers are usually really friendly, just not at the pharmacy. Additionally I have knowledge that he's has about 3 or 4 complaints about him. Never going to that Safeway if he's going to be there. I've worked retail and other customer service jobs so I definitely have dealt with unruly customers but the way he treated my girlfriend is unacceptable. If you're having a bad day because of XYZ don't project those feelings onto other person cause they too could be having a bad day.
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August 2022 by Lena
Safeway on 4th when the gas station)I had the worst experience here just now. This African woman yelled at me today for no reason taunting me, when I just wanted to tell her something. I mean she was rude, and kept yelling at me went to the manager...she starts laughing at me to another employee so as I talk to the manager I told him that too. The customer service lady said to brush it off...it's easy for you to say, but then she kept taunting me looking at me and I never been so scared in my life I thought she was going to follow me outside and hurt me. It was scary. She kept looking at me like I something wrong. It is the anniversary of my sister passing and I did not deserve this at all I hope she gets fired because she is not of good customer service and I think I'll go to a different store where me and my family are welcome.
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July 2022 by Tina N.
Beatrice at the pharmacy (pharmacist intern) had horrible customer service skill. I am not sure why a big pharmacy like Safeway hires her. She never smiled, was rude to the customer, and seemed to sweep customer away . I hope she will not be here permanently at Safeway
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July 2022 by Anna Barry
The best prices around and even better with 10 cence off a gallon sometimes 20 or 30 cence off! Awesome ?
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July 2022 by Willie J.
Went in for fresh greens & accidentally left my phone in a push cart, Boyd was quick to help and notify me when it was found! Top Tier customer service and I was able to bring my wife her fresh greens ! Thanks Boyd
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June 2022 by M G
Always has the lowest price in Gas...With your safeway card you build up points everytime you go grocery shopping. Then enter your phone number/member number at the pump and get 10, 20 , 30 cents off per gallon on top of their great gallon prices.
