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September 2023 by Юлія Юречко
No matter how many times we came to this place (Renton Wesco), we never got the right paint! Last time we just wanted black (without any tints or metallics) and they just gave us another color with a blue tint and blue metallics! It's good that we checked in time and did not paint the car!! I don't know about other cities in this state, but here it's just a disaster!!!! I recommend not to waste your time and find another place with qualified employees !!!
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March 2023 by Jhoselyne
Very helpful and nice staff
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December 2022 by Juicylena
My fiance went there Friday, now the paint did not go for our car. Someone made the paint too dark they were closed yesterday. He went back today (Renton location) and she did not want to return the paint. 1 it was their fault of the color, 2 if you are closed, it's not the customers fault. Then asked a billion questions on where he put the paint, did he put it on the car this way, etc..then proceeded to go outside to see where the paint is to check on the accuracy of his story acting irrational. Then finally said "you know what, I'm going to just give you a refund." Well yes that's the plan, why is it so hard to? And instead of yelling don't be so condescending. She yelled next time do research before walking in her place of work, why are you acting like this? Being nice to your guest goes a long way, certain things we may need help with you should be trained in such.We won't go to that location again. Be careful you guys. Some people don't value customers. If you don't like your place of employment, there are other great opportunities for you elsewhere.
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July 2022 by Lena
My fiance went there Friday, now the paint did not go for our car. Someone made the paint too dark they were closed yesterday. He went back today (Renton location) and she did not want to return the paint. 1 it was their fault of the color, 2 if you are closed, it's not the customers fault. Then asked a billion questions on where he put the paint, did he put it on the car this way, etc..then proceeded to go outside to see where the paint is to check on the accuracy of his story acting irrational. Then finally said "you know what, I'm going to just give you a refund." Well yes that's the plan, why is it so hard to? And instead of yelling don't be so condescending. She yelled next time do research before walking in her place of work, why are you acting like this? Being nice to your guest goes a long way, certain things we may need help with you should be trained in such.We won't go to that location again. Be careful you guys. Some people don't value customers. If you don't like your place of employment, there are other great opportunities for you elsewhere.
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July 2022 by Stacie Kasprack
Had a custom rattle can made. They color scanned a swatch for me and made it in 10 minutes. Highly recommend.
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October 2021 by Alexander Varg
Great place to get all your painting supplies, excellent customer service! Would recommend
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March 2021 by Kirk Meeks
Friendly and helpful staff, good selection of auto body supplies
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March 2021 by Frank Anderson
Love them
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February 2021 by Da Guru
Spent quite a bit of money at this shop, only to be told I never did... ?From reading recent posts, this shops gone to p******
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August 2020 by Chibi Girl
Horrible place and they are super lazy as hell to help you.
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August 2020 by Dan Deacy
I actually took their time and explained to me different paint guns and stuff how much they were cost cuz I was thinking to get my friend one all I was there for was a pint of paint Good people
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July 2020 by Karlee Johnson
Shelly was very rude and unprofessional. My dad, my boyfriend and i went in to place a paint order, and as soon as we walked in she was extremely condescending and mean. my dad pronounced the word “matte” wrong and she ripped her face mask off and practically yelled at him in the store. we didn’t know what we were doing because we have never painted a car before. we hired somebody and just had to buy the supplies, we told her multiple times we didn’t know what we were doing so when she asked us when we wanted 3 quarts, or 1 gallon of paint and we didnt know, she was visibly upset and explained in a very rude tone, and made us all feel very stupid. very unprofessional and i’m very disappointed. will not be coming back here.
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April 2020 by Zach B.
Absolutely horrible customer service during this pandemic. Nothing mentioned online about them doing call ahead curbside pick up only and that they have modified their hours so they close at 3 instead of 5. After showing up to a locked door and a sign in the window I went home and tried to call my order in. After the phone ringing for a few minutes a man answers and loudly yells "Hello!" I respond and then he demands my name. I tell him and say I'm looking for a product. He cuts me off mid sentence and rudely exclaims that they are closed and they close at 3. It was about 3:10 when I called. I was so caught off guard by how extremely rude his was I swore at him and hung up the phone. I'm perfectly okay with any precautions that are taken to combat COVID-19 but this was just a complete lack of professionalism. Wesco Paints on Sunset has completely lost all of my business and I will recommend all of my automotive friends avoid them at all costs. I'll be purchasing my materials from the internet before I give them another dime.
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March 2020 by Robert Ferrier
Shelly is an encyclopedia. She knows her automotive coatings and is always very helpful. The whole crew are awesome folks.
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February 2020 by David Shepherd
Shelly is a wealth of knowledge!
