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November 2022 by Lauren R
(************** location)The water in my house stopped flowing and I contacted Fogle. The office sent two young men (**** and ***) promptly to diagnose the issue. They returned within a few days with the extra equipment required, and I had lovely flowing water! Very professional and kind throughout the whole process.
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August 2021 by Ernest Luoma
This business has terrible customer service. I called 4 times to try to schedule an appointment with no return calls. They did say they were busy, but to not even get a call back is annoying. Finally, someone shows up about a month later unannounced and my father just happens to be on the property. The two techs spent about an hour looking over the water system designed by Fogle and determines that there is no issue. The previous owner had Fogle out to inspect the water system just before I bought the property to address the water pump timer issue also but the issue was not fixed nor identified correctly on either visit. I called and spoke to the manager to complain about non-responsiveness, and 2 visits to my property and the problem was still not fixed. The manager happened to be one of the techs that visited the property and said he had a scheduled appointment on the books. I disagreed and he was very argumentative and rude. He asked me what I wanted and I asked for a discount off of a $346.88 bill because the issue is still not fixed nor was it even identified by the techs. He said no way. I told the manger that I would share my experience with the neighbors and he seemed unconcerned. Perhaps Fogle feels they are the only business in town and they can get away with poor service and rude behavior. My next door neighbor told me about their own recent well issues and they shared their excellent experience with this other company (a competitor) and told me that they were fantastic. In the future, I will be using this other company if we can't fix the problem ourselves!Hello Mr Pehl, it was the Republic office and the invoice number is 41040. There were 2 technicians on the visit Dennis Vitale (manager I spoke with) and Ethan. Ethan called me after the visit and explained the system to me which was very helpful. This was before I knew it still did not work.
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July 2021 by tom weeks
Helpful and kind people here.
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June 2021 by Jen C
When you need filters, salt, chlorine- republic is all you need. When you need to discuss water treatment- colville. The technology is so much better than growing up- now I can filter, UV kill anything bacterial, and remove hardness, iron, Sulphur smells, etc! Great staff and very helpful in evaluating.
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February 2021 by Sheryl Ann
I appreciate the fact they came out and got my water line fixed, Feb 18th. Temps dropped, and permafrost was 16" in some areas, but they got the job done and our leak all fixed
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December 2020 by Cherese s.
My parents live in Tonasket on some acreage. A few days ago a sensor on the well head went out. It's about 20* and snowing and they had absolutely no water. My dad drove into town at 8am and called Tom, one of the head technicians, and told him about the problem. He went back home and about one hour later there was a knock at the door. It was Tom. He had a big smile on his face and said "your well is all ready!" My dad was shocked at how fast Tom responded to the situation AND fixed the problem. I am grateful for for Tom and Fogle Pump and Supply. Thank you for helping my parents get their water back so quickly!!
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June 2020 by Jon L.
They had what I needed.
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March 2020 by Lynn Shepards
Unfortunately we had a terrible experience with Fogle. Our quote ended up tripling in price to around $26,000. No matter how many questions we asked our driller to be well informed about drilling a well on our property we were given mis-information and felt taken advantage of. We wanted to trust our drillers expertise but we got burned by a dishonest driller who didn't disclose all the costs involved in the well process and charged us for services he never mentioned to us and
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February 2019 by Talmen Teel
They will delete any bad post so why even bother. It must be the same bad company that's been around forever.
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April 2017 by Foster Fanning
Fogle Pump and Supply in Pine Grove is near Republic, Washington at the junction of state highway 21 and the Sherman Pass Scenic By-way (highway 20). This is a well-stocked pump and supply store with knowledgeable and friendly staff. If you're traveling by with camper and in need of parts for plumbing or electrical stop in. If they don't have the part they will probably know where to get it.
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April 2015 by Shelby M.
Get these guys if you need a well. Big shout out to Marty and Justin and his team of folks. We had a very good experience working with them to get a well on our property. They were highly recommended by many folks. No question they are professional and friendly, reasonably priced and take care of the customer. Thanks!
