CVS Pharmacy® in Richland is a full-service pharmacy known for its helpful and experienced pharmacists. With over 9,000 locations nationwide, including some inside Target, many stores are open 24/7 and offer convenient drive-thru service. The pharmacy provides affordable prescriptions, with 85% priced under $10, and offers various vaccines, including flu and COVID-19 shots. Customers can benefit from features like auto-refill enrollment and same-day pick-up, making prescription management quick and easy. While the pharmacy is a preferred choice for many due to its courteous and professional staff, some customers have noted issues with the automated phone and texting systems, which can lead to confusion regarding prescription readiness. Despite these challenges, the staff consistently receives praise for their politeness and willingness to assist, even during busy times. One standout associate was commended for providing excellent service while the pharmacy was closed for lunch, demonstrating the team's commitment to customer care. Overall, CVS Pharmacy in Richland aims to provide an efficient, friendly experience, encouraging customers to treat staff well during their visits.
Pharmacy person I spoke to was Rude from the start, talked like a 1970s Stoner and made it clear he just couldn't be bothered
March 2025
A preferred pharmacy for our prescription plan. Closed for lunch so need to plan your visit. Occasionally can have 10 people in line at pharmacy but many other stores in the area if you have multiple stops to make. Many people use curbside pickup.
August 2023
I really appreciate how efficient this pharmacy is! Everything flows effortlessly, the staff is very pleasant and the pharmacist took time to explain the drug to drug interactions with me and his concerns due to my respiratory status. Very impressed!!
