CVS Pharmacy® in Richland is a full-service pharmacy known for its helpful and experienced pharmacists. With over 9,000 locations nationwide, including some inside Target, many stores are open 24/7 and offer convenient drive-thru service. The pharmacy provides affordable prescriptions, with 85% priced under $10, and offers various vaccines, including flu and COVID-19 shots. Customers can benefit from features like auto-refill enrollment and same-day pick-up, making prescription management quick and easy. While the pharmacy is a preferred choice for many due to its courteous and professional staff, some customers have noted issues with the automated phone and texting systems, which can lead to confusion regarding prescription readiness. Despite these challenges, the staff consistently receives praise for their politeness and willingness to assist, even during busy times. One standout associate was commended for providing excellent service while the pharmacy was closed for lunch, demonstrating the team's commitment to customer care. Overall, CVS Pharmacy in Richland aims to provide an efficient, friendly experience, encouraging customers to treat staff well during their visits.
This CVS pharmacy is sucks especially the blonde short hair with piercing on nose all she does is chatting behind the resgister and don’t seem like helping customer and don’t like her job! making us wait for 30mins plus smh do better!
March 2026
Always a great service experience! Thank you, Robert Drake
March 2026
30 to 40 minute to wait for a script that used to take no more than 10 minutes. New customer service standards are awful. Moved my scripts to a more efficient pharmacy!
