CVS Pharmacy® in Richland is a full-service pharmacy known for its helpful and experienced pharmacists. With over 9,000 locations nationwide, including some inside Target, many stores are open 24/7 and offer convenient drive-thru service. The pharmacy provides affordable prescriptions, with 85% priced under $10, and offers various vaccines, including flu and COVID-19 shots. Customers can benefit from features like auto-refill enrollment and same-day pick-up, making prescription management quick and easy. While the pharmacy is a preferred choice for many due to its courteous and professional staff, some customers have noted issues with the automated phone and texting systems, which can lead to confusion regarding prescription readiness. Despite these challenges, the staff consistently receives praise for their politeness and willingness to assist, even during busy times. One standout associate was commended for providing excellent service while the pharmacy was closed for lunch, demonstrating the team's commitment to customer care. Overall, CVS Pharmacy in Richland aims to provide an efficient, friendly experience, encouraging customers to treat staff well during their visits.
The phone system is the most unhelpful, obfuscating software I've ever encountered. I just want to know if this pharmacy has my medication in stock, not to speak to the company CEO.
August 2026
This is the best most efficient & friendliest staff in Tri-cities. I’ve tried multiple pharmacies here & this is the best & my go to for all my prescriptions.
July 2026
Experience was very nice. Very professional and friendly.
