October 2023 by Larry Palen
Always happy with Gesa as my bank gladly recommend them to others.
September 2023 by Ezequiel Ochoa-Mendoza
Very welcoming team! These guys have been awesome the 4 years I have been with them. I even had my first Auto Loan through them and they were amazing. 10/10 Recommend!
September 2023 by RR (808)
35+ year member here and If you had the pleasure of being a member of the original Teacher's CU/WSECU you'll understand how disappointing the current organization has become. I wouldn't say Gesa is worse or better than any given bank, perhaps just typical. Looking at Boeing or USAA as alternatives.
September 2023 by Josh Hale
Absolute horrid place. Sold my.vehicle thwy financed. Tryed to get my gap insurence check refundes to me. 4 month later srill trying. They gave me 15 excuses why they keep losing and delaying my refund of $950 they love to transfer you to.different people who tell you different excuses qhy they are taking so long to refund your money. Worst bank EVER
September 2023 by Barbara Feil
Just a great business in every aspect. I have been with Gesa since the 70's and they always come through for me. It's my only financial institution.
September 2023 by Peggy Hamilton
GESA is so much more pleasant to work with than the big banks. There are no fees for all of the services that other banks charge you for.
June 2023 by Corey Heitschmidt
Do not do the car loan from Gesa. Absolutely filthy practices in how they verify your loan insurance - even after verifying and accepting, they will look for the days it took their system to accept it and charge fees. Their own system delays teh acceptance by 2 days. Oh, deductible wasn't right? Kick it out.submit again + 2-3 days? There's a fee. Backdating the coverage, then when you call you get long 20 minute phone calls with reps, and then there is no consistency. Call dropped transfering to a supervisor? Oh, call back in and wait 8 minutes for a rep.Will never do banking, or any business with them again in the future.
June 2023 by Ross Leonard
Halle and Erika are the best. Had a long conversation with both ladies and they were so helpful and informative. I had a blast talking to these ladies and learned so much. Gesa rocks
June 2023 by American Rifleman
GESA offers English speaking, U.S. based customer service which is hard to find these days. There’s hardly if ever a wait time for a customer service agent and no annoying robot that will drive you crazy like other companies just to reach an agent. The customer service is top notch and their security department is on the ball. They treat you like a person and not a number. They also offer a wide variety of services! I can’t believe I didn’t switch to this bank years ago! I would highly recommend you give them a try. You won’t be disappointed.
May 2023 by Britaney Pickett
I like this bank but they are sooo slowww in the drive thru and if you have a problem and need to call them on the phone it’s hell. You are literally on hold for hourS plural! Nice bank but they need to get a darn move on. Slowest bank I’ve ever been to with the longest hold times ever.
May 2023 by Lynn Malloy
Learned about this CU when employed with the State of WA. Maintained accounts since opened and adult children also have accounts with GESA
April 2023 by Dale Arends
The Gesa credit Union team is the best and most professional, cordial, friendly and courteous group of individuals I have ever dealt with for my financial needs. Thank you guys so, so much! :-) A+++++ Highly recommended!!
February 2023 by Riley Brown
I visit the branch on 27th Ave quite a lot, and the folks there are always very friendly and helpful. Even when they seem busy, they're very nice, and tend to you quickly, but without making it feel rushed. Good service through and through.
February 2023 by Robert Schoeff
Always prompt, friendly, and knowledgeable I have been a Member for over 20 years and don't see myself using another Financial Institution as my primary method of banking
February 2023 by Paige Daves
Came in to cash a check that my brother got a hold of, everything was legible it was torn once and damp in a couple spots, I walk in already embarrassed just wanting to cash my check and I go up to the counter and hand it to her, she held it up to show two other girls and they laughed and she went to another room with my check, I didn’t get a greeting or anything either. Walked in confident that they’d help me in a friendly way and I walked out embarrassed with an uncashed check.
