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September 2023 by Jeffrey Golub
I am happy to recommend the HAPO Community Credit Union. They handled my car loan for the past five years, and I found them to be efficient, accurate, easy-to-use and negotiate with, and very professional. Never had a problem with my loan arrangement in the five years that I was with them. Highly recommend HAPO. They deserve your patronage and support.
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September 2023 by Tommie Sharp
I feel and it's only in my opinion that half of employees I'm very professional anytime I had a problem with the loan or was going to be late they were very considerate and giving me more wiggle to stay current on my payments thank you Apple employees you will very kind and very respectful happy holidays ahead.
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September 2023 by Judah McClain
They charge you 15$ for making a payment over the phone… That included when I paid off the loan. People complain about retail banks gouging with fees and always talk about credit unions being good….
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August 2023 by Vincent Ivy
Hapo was excellent to work with. I would definitely do business with Hapo again!Thank you
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July 2023 by Kyle Wilson
I found HAPO to be very comfortable and easy to work with. Where I grew up we used to have a small community banks and dealing with them was a lot like dealing with HAPO. I always felt like a valued customer matter what the situation was. I will be dealing with them again if the need arises!
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June 2023 by Amy Withers
I wanted to thank Eveline who helped me with the account I had with my late husband. I lost my husband two years ago and the primary name was still in his name. Eveline made the transition so smoothly and she helped me with other requests I had. Her kind helpful spirit made me feel at home banking with HAPO. Thank you so much Eveline for your exceptional service! May the Lord bless you in all you do and blessings will return to you a hundred fold! God bless!
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June 2023 by Ruthie Fisher
We have been very pleased with the quick and thorough process to pay off our vehicle loan! In addition, all communication throughout the time our loan was through Hapo has been very positive. Thank you HPi!
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June 2023 by marvin nielson
My experience with Hapo as expected has been great. In fact i have moved my personal banking to Hapo because of their lending rate i received on my Bentley. I hope to enjoy for a long time.
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May 2023 by kami bricker
Fredy was a pleasure to work with. He was friendly and knowledgeable and made the process of getting a loan easy and enjoyable! I would absolutely recommend him to anyone and will be reaching out to him in the future.
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May 2023 by Lynn Frisbee
Hapo did a good job or my loan for my 2016 Sedona and the only bad thing was it got totaled by somebody running through a red light. I would go to Hapo for another loan when I reach out for another vehicle.
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May 2023 by Mike and France Bertram
We have financed two vehicles through Hapo. All transactions and communication were top notch, professional. I couldn't be more pleased with this credit union.
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May 2023 by B B
HAPO Credit Union allowed an individual from another local credit union to withdraw money via an online transfer from my account WITHOUT ID or any authentication. The party who withdrew was trying to use bill pay through Gesa, and they intended to pay me the amount, not withdrawal, but they are new to virtual banking. HAPO says that since I gave them my account number, there is nothing they can do (fun fact. Account numbers are on checks, so are checks not safe through HAPO either?) I used to work at a federal bank and you cannot withdraw even $1 without ID or Authentication for security reasons. I called to let HAPO know and they are not taking any ownership which is not only alarming but is a red flag for me as a customer, and any other customers who bank there. Closing my account with HAPO, but you should be concerned for this systematic failure in their system if you bank here.
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May 2023 by Guadalupe Torres
Erika and Sarah at the Richland branch were awesome! They were very quick and very helpful. Love the customer service I received while in the Richland, WA branch.
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April 2023 by L K
HAPO Credit Union allowed an individual from another local credit union to withdraw money via an online transfer from my account WITHOUT ID or any authentication. The party who withdrew was trying to use bill pay through Gesa, and they intended to pay me the amount, not withdrawal, but they are new to virtual banking. HAPO says that since I gave them my account number, there is nothing they can do (fun fact. Account numbers are on checks, so are checks not safe through HAPO either?) I used to work at a federal bank and you cannot withdraw even $1 without ID or Authentication for security reasons. I called to let HAPO know and they are not taking any ownership which is not only alarming but is a red flag for me as a customer, and any other customers who bank there. Closing my account with HAPO, but you should be concerned for this systematic failure in their system if you bank here.
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April 2023 by Bambi Turner
I would highly recommend Hapo CU. I had several great experiences with speaking with the ladies there. Dawn, I spoke with several times. Great customer service and knowledgeable. Great job ladies!
