-
June 2025 by Brian Schneider
Friendly staff, clean store and a big variety
-
June 2025 by Nathan Cole
This store and location is always very helpful. Friendly staff and trained properly. Though sometimes you can find some staff that sit around in clusters chatting amongst themselves when a customer is right there needing assistance. That can be infuriating and not encouraging lacking all professionalism. I would recommend coming in the mid afternoons or early mornings. They do seem to be pushing for a chasierless interaction when checking out, which can be difficult at time.
-
June 2025 by Hayley Hoyt
The garden area rocks! Wow! Hundreds of different plants to choose from. It's actually a little overwhelming in a good way
-
June 2025 by Jaime P
Dan and Enrique - you both are the best. Thank you so much for helping me with the gift card issue and making me feel so relieved. I appreciate you and will be back to this store often. ♡
-
June 2025 by R. UnSir
Often when I visit this store, your employees are as rare as a green left turn arrow at a Kennewick intersection. Yesterday, June 3, 2025, I stood in the lawn power tools wanting to buy a leaf blower for about twenty minutes. I looked over at the customer service desk, but they were busy. I was getting ready to leave when a young lady saw me and helped me get what I wanted. She was very polite and had the answers to my questions. If not for her this would be a one star rating.
-
June 2025 by Priscilla L
Great help at returns
-
July 2024 by Zach Bull
Never has what they say they have online. And hateful staff when they have to do there job and actually help you.
-
July 2024 by Curtis Watson
It's a home depot, the best one in the tri cities area
-
July 2024 by Gary Gardner
Although it's a big box store I've been pleasantly pleased that there are usually people around to help you find things. Also the app really helps with location of items in the store.
-
July 2024 by Jasmine Marquez
Visited this store a couple weeks ago and while shopping for garden tools, many of their items were priced mark incorrectly. Specifically I got a watering jug that the sales associate at checkout stated it was the wrong color and therefore did not apply for the sale, and then a shovel that was marked down for a “early Black Friday” promo. I let the watering jug go but did tell them the sign is misleading considering I got the jug from the section marked on sale. I however did stand my ground on the shovel price. They said that in order for me to get the discount, I would have to go to the garden section where the sign is, take a photo on my phone, and then come back and show it to them. I was quite honestly shocked because at every other store there is a price discrepancy they have other associates go check it out. They told me I could leave my items at the checkout section or take them with me to do my assigned task (I was holding all the items in my hands and no baskets were nearby so I would have to walk back and forth with all my items). I basically ran to the section to do what was asked of me when I should’ve just left all my items and walked out of the store. When I went back to the sales associate at the register, they stated the sign was odd and I almost felt they were questioning it still but they agreed to “grant” me my discount. (Photo attached, the shovel they were arguing with me about was the one with the black handle which is clear a worker placed this styled ones there considering it’s several not just one or two)
I don’t plan on stopping by a Home Depot again, not only this but I was in the store for an hour and no one offered me help, and I just feel they are trying to trick customers who don’t pay close attention to the prices when checking out.
-
June 2024 by Daniel j. Mauro
Get rid of the rude lady checker named Christina and I will start spending thousands again, not until then I am going to Lowe's
-
June 2024 by Jon Everitt
Sent my item for pickup to the wrong store, rude sales associate kid. No.
-
June 2024 by Kim
This is the absolute worst Home Depot to make deliveries to. They are never on time for receiving appointments, disorganized receiving area and their employees are very poor at communicating delays. I’ve waited every time I deliver to this store 45 minutes to 3 hours after my appointment before I’m unloaded at the dock or the lumber door. This store wastes my time.
-
June 2024 by Caitlin Cicchetti
Thank you Randy in the tool rental department for showing me how to use a ratchet strap today so that I never have to ask my ex fiance for anything ever again. He bailed on moving me today so I moved myself with Randy's help. Thank you for going above and beyond today, you gave me the gift of self sufficiency.
-
June 2024 by Dina Nada
Went during weekend in morning, not only the people did not help also their manager sucks. He got an attitude like checking me out because I have a strong accent and how I look. Discrimination at it finest. Not surprise unprofessional and rude. I keep my money and will spend it in Lowe’s. Too bad for you! You just lost 3200$.
