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March 2024 by Morgan Taylor
Rachelle was so fun to work with and was incredibly helpful. She explained everything so clearly and worked really hard for us. I was so stressed before meeting Rachelle, I walked out feeling so much better.
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February 2024 by LeDeane Stewart
Rachel W is excellent. She is very knowledgeable and able to answer any questions.
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February 2024 by Jarred Mccary
Fast and easy
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April 2023 by Kayokun
Thank you for being supportive year after year. We praise God that we have good people in the area to work with and are grateful for the continued services being provided. Mrs. Carol is amazing and super helpful.
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April 2023 by Mine Pew
Got and my questions answered and were very helpful considering my situation ? thank you very much for the help
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April 2023 by Eddy Wright
It was a great experience
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March 2023 by Terri Carlson
It was good. Got all my questions answered. Did not take long. She was very helpful.
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May 2022 by Judi Jenkins
Awful they would not return my calls dropped my taxes off early and they filed them late still charged me been using them for years never again
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April 2022 by Kayt Mauree'
I scheduled an appointment to get my taxes done in the very beginning of February, I brought in all of my forms and documents for my tax pro. I mentioned I had attended school, but was not told of any additional forms I needed to turn in.One week later I received a 1098t form from my school ( again, not mentioned to me during my appointment at any point that I required any additional forms ). I called and left a message for my tax pro and didn’t hear back for three weeks, at this point I decided to pop in to see if I could drop the form off in person. My tax pro was not available so another gal scanned my form and reassured me that my original tax pro would amend my tax return the following day.My original tax pro called me the next day asking what I needed, I told her that I needed to amend my tax return and one of the gals working yesterday scanned a copy of the form required for the adjustment. She sounded confused and annoyed, but said she would talk to her about my form.Fast forward to today, over one month later, I called to verify my tax’s had been adjusted and was told that my form was on my file but no one ever did anything with it. My tax pro was in the office, but can’t get back to me for 1-2 days of course.I do not recommend H&R Block to anyone, I paid $300 to have a “ professional” file my taxes and help me navigate my forms, write offs, etc. since I had more paperwork then usual this year, but I have been left high and dry for two months when I should’ve just been informed in the first place of all of the forms needed to file.And at the least, I should’ve been contacted if there were more questions regarding my new document, as opposed to ignored.
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April 2022 by Michelle Campbell
I just don't know how to do taxes for myself and don't want to mess anything up.
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April 2022 by Kayt M.
I scheduled an appointment to get my taxes done in the very beginning of February, I brought in all of my forms and documents for my tax pro. I mentioned I had attended school, but was not told of any additional forms I needed to turn in. One week later I received a 1098t form from my school ( again, not mentioned to me during my appointment at any point that I required any additional forms ). I called and left a message for my tax pro and didn't hear back for three weeks, at this point I decided to pop in to see if I could drop the form off in person. My tax pro was not available so another gal scanned my form and reassured me that my original tax pro would amend my tax return the following day. My original tax pro called me the next day asking what I needed, I told her that I needed to amend my tax return and one of the gals working yesterday scanned a copy of the form required for the adjustment. She sounded confused and annoyed, but said she would talk to her about my form. Fast forward to today, over one month later, I called to verify my tax's had been adjusted and was told that my form was on my file but no one ever did anything with it. My tax pro was in the office, but can't get back to me for 1-2 days of course. I do not recommend H&R Block to anyone, I paid $300 to have a " professional" file my taxes and help me navigate my forms, write offs, etc. since I had more paperwork then usual this year, but I have been left high and dry for two months when I should've just been informed in the first place of all of the forms needed to file. And at the least, I should've been contacted if there were more questions regarding my new document, as opposed to ignored.
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March 2022 by Debbie Underwood
Knowledge, Customer Service I ALWAYS seem to get the most interesting, social, teaching representatives. Pleasant experience.
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March 2022 by Steven Castellano
I was assisted in getting higher refunds for both 2021 and 2020 with Rochelle this year.
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February 2022 by Robert Ciriano
My tax Profesional took the time to explainwhat the entire tax process in terms I could understand. Tracy Peterson helped us out tremendously by finding deductions that we would have missed because we didn't know about them. Tracy did a phenomenal job of being transparent about what to expect from the time we got called back, to the time she walked us out of the office. Tracy took the time to answer all the questions we had, also made sure we understood the answers that she gave us. Thank you Tracy, due to your customer service I will definitely be recommending people to go see you.
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February 2022 by driving Boll
Friendly, efficient secure. Easy to schedule appointments. Rachelle my tax preparer is great that's why I've been back for 3yrs.
