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March 2024 by Todd Shepard
Fast and attentive service. We pulled in and nice worker ran up to check the air. Clean cut happy workers
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March 2024 by Ricky Lee
The BEST ? ?.
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March 2024 by Isaac Del Angel
Brent did an outstanding job outfitting my 2020 Ford F150 with an 6 inch left and 37 inch Toyo M/T tires! Truck looks absolutely amazing!! He’s also helped us in the past with new tires for my wife’s BMW convertible and our oldest daughter’s Mustang! Great service from a great dude!!
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February 2024 by Rick Schwab
First of all, not related. Second of all, Holy smokes! I’m from out of town, blew a tire an smoked a rim less than an hour before closing, these fellas went out of their way getting items from two different stores to make sure I could be on the road the same evening! Testament to what Les Schwab stood for!
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January 2024 by DeVerne dunnum
Had to swap out tires on my truck. They were extremely busy but got my truck done. Very happy with this Les Schwab tire center.
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January 2024 by Randell Beede
Very friendly staff late evening Jan 10th I rolled in at about 5 pm My girlfriends battery was dead young man replaced the battery as I suggested as he finished with the information I gave him makes a statement it sounds like it's an alternator issue I'll say this send your staff back to basic mechanics as a test from oriellys determined the alternator was fine after making her panic. Definitely need to re-teach and educate your technicians and staff. Thanks do better
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January 2024 by Jessica Ruane
Patched my tire, and got me in and out in less then 30 mins! Everyone was super friendly!
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December 2023 by Lily Washington
Was told I had a nail in my tire, was told I would be waiting 90min. Two hours and 6 cars later, I was told there was still two cars ahead of me. I know these guys work hard but the time frame needs to be more accurate. I had places I needed to be, huge inconvenience, nerve wracking and disrespectful. Waited 3hr 27min for a 20min job
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December 2023 by Jeff Suire
Fixed my car in record time ok I’m gonna change this up not only did they let me know that what was wrong but they called around to the dealerships to find me the hard to find parts for my car and fixed it back to perfect again and then gave me a pretrip on my car prior to releasing it amazing job they quoted me three times more then what I paid they could have said they replacedIt all and charged me for it but rhey didn’t they only replaced what actually was broken and even though most of the employees are young or new the store manager Matt I believe had enough stern professionalism to keep them in line but also smiling at them when they went over and above the normal for the customers I was impressed as long as Matt is employed there I will bringing all my friends and family’s cars there for sure for tires, shocks, struts , suspension linkage like I needed every time!!!
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December 2023 by D Jordan
I've had nothing but good experiences here.One of my new shocks was defective, and despite me taking 9 months to get the car back, they honored and replaced the shock.Great service, nice people....
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October 2023 by L H
Husband bought tires, next morning one of the new tires was completely flat. Went in that same morning and waited 2 hours. No discount or anything offered to me. Oh and it was a faulty stem so it wasn't even my fault. I feel like they should give you half off for time wasted. Idk if I want to support this company anymore.
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August 2023 by JULIE COLLINS
Complete morons. I went in for a brake check and got a clean bill of health. They told me they removed a rock and that the rock was causing the grinding noises I was experiencing. I drove down the road to the Kennewick location, grinding all the way, and was told my brakes were metal on metal. My daughter also went to this location and had her brakes and rotors replaced and they never tightened down the brake fluid line, which caused a leak. She ended up taking her car to the location by the mall to have the line replaced. Either they are hiring complete idiots or it's a sexist thing. Either way, both serious safety issues.
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July 2023 by Mary Oh
Very helpful. Quickly got new tires on my son's car after a flat
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May 2023 by Callie Lewis
Today my tire got punctured and deflated on the street next to Vitner Square, and I was barely able to get into the parking lot next to Les Schwab. I was able to walk over and everyone was very helpful. They put in my spare tire for me, which was amazing because it is a hot day in an even hotter parking lot. I don’t know if I’ll have them replace the tires or have someone else do it, but I really appreciated how helpful Camilo was, especially when this all happened so close to when it was time for them to close. Thank you guys :)
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May 2023 by Rebecca Bagley
Thanks so much for helping me with my tire with a slow leak . I was helped promptly and and tire was fixed , didn’t have to wait long .
