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December 2023 by Debra Bowen
Highly recommend Pedego Tri-Cities! Before buying we spent a good deal of time researching brands, styles, sizes, etc. and nationally the Pedego brand is at the top of the list, for quality and customer service. What sealed the deal for us was meeting Troy, the owner, and Trey, his associate. Both are deeply committed to finding the right bike for every rider, and following up with 5-star service after the sale. Plus, they just made it such a fun experience! If you are wondering if e-bikes are for you, suggest you rent from Pedigo Tri-Cities and take a ride on the beautiful bike trail along the Columbia River right behind their shop.
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November 2023 by Craig Crider
Highly recommend! We rented e-bikes for the afternoon. High quality rides and Troy was extremely friendly and helpful setting us up and making sure we were safely on our way. Most definitely doing this again!
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October 2023 by Lezlie Arntz
Great shop! Super helpful owners and staff. Can’t wait to take my Pedego for a long ride. There is a great selection of e-bike accessories at the shop also and will definitely be using them for tune ups of our family’s e-bikes. I highly recommend this Pedego bike shop!
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October 2023 by Mary
So FUN! Renting an electric bike from Pedego was a breeze! We completed the info online and within minutes of arriving at the store, we were riding smoothly along the adjacent bike path.
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October 2023 by Sarah Wilcox
Great time! It was a great experience and everyone that worked in the shop was friendly.
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September 2023 by Mary Burke
This was a great time! The information up front was very helpful and all our questions were answered. The location is perfect, since the trail is so close. Would highly reccomend this place for anyone interested in a rental. Very satisfied with everything!
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September 2023 by Sonja & Dave Wilson
Loving our adventure on the E bikes. Covered 24 miles and had a great time. The people at Pedego were a great help!
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September 2023 by Russ Sh
Great place, we rented bikes to see more of the river. The staff was great, they explained how to use the bikes and gave us a few options for a two hour bike ride. The bluetooth bike helmets were awesome, Thank you again!!
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September 2023 by Christa White
Rented a bike today and took the suggested trail and it was awesome! I rode for 6 hours and had the best time! Definitely recommend!! They are very nice and helpful! Thank you for a great ride!
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August 2023 by S Dunfee
The crew at Pedego bikes were great and great customer service too. First time ebikers, and it was a blast. We will go back again.
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August 2023 by Dorothy Espedal-Johnson
We had a great time! The bikes were easy to use, the staff was friendly, the trails had beautiful views of the river and the helmets we borrowed allowed us to chat as we rode. So much fun!
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August 2023 by DEBRA CARROLL
First time electric bike rider here and it exceeded my expectations!! Troy matched my petite frame to the perfect bike and even adjusted it to fine-tune the fit. He patiently explained the operation and safety details to ensure I felt confident before leaving the parking lot. He also provided detailed descriptions of local trails, possible construction closures, and approximate ride time for my chosen route. I was hesitant about riding in the heat…but the wind, coolness from the river, and pedal assist made for a perfect morning ride. The helmet Troy provided was so comfortable, adjustable, and did not make my head hot or sweaty. Troy even provided sunscreen packets. Really all I had to do was show up and Troy took care of everything else! This has truly been the highlight of my stay in Richland…and if time allows, hopefully I can squeeze in another ride before I leave. Thank you Troy!!
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August 2023 by Denise Johnson
Fantastic experience. Staff did everything to help us and were so accommodating when we asked to ride earlier than scheduled. The bikes were so much fun and the river trail was beautiful. Several places to stop for lunch or ice cream. Highly recommend!
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August 2023 by Titus 2:13 Blessed Hope
This was super fun! My husband and I went to celebrate our 26 year Anniversary! It was fun, affordable and exciting. The helmets they give you have microphones and speakers so you can communicate while you ride. Honestly, this was our favorite thing, we would definitely do it again and would love to take our friends and family with us! The bikes are easy to rideThey go about 20 miles an hour and that is fast enough and we went for two hours. There is a cell phone holder on bike and it has a bag you can put your stuff in or pack a lunch and have a picnic. We took the bikes to the Marina in Kennewick and back to Leslie Groves. We still had about 10 minutes left on our to our trip. Troy the Owner was very nice he gave us all the information we needed and was easy to talk to. So glad we went!
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August 2023 by Barbara Fuller
We had so much fun riding these electric bikes. You can put in as much effort as you would like to either get in a little workout or sit back and relax and let the bike do the work for you. Bikes are in excellent condition and the staff did a great job showing you how everything works before you head off on your own. Extremely easy access to the waterfront path right behind the store. Highly recommend!!
