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January 2024 by Edward Latyshevich
Worst place to do a pickup.30 minutes late to my pickup at 7:30pm. Front desk lady said it’ll take no more than 3 hours before I get a door. Which is understandable since I’m a little late.I have been waiting over 10 hours for a door, it’s 7am next day. Now they have said they don’t know if they’ll load me today.Overnight front desk lady does not care for you & gives attitude.I keep seeing management & forklift drivers just sitting on their phones chit chatting amongst themselves. Makes sense why it takes drivers 5 hours to get loaded when they’re in a dock
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January 2024 by Sierra Nevada
Was 30 minutes late for appointment and despite really dangerous road conditions it has taken 15 hours and still waiting on a door. Do not come to this facility if your an owner operator worst on the west coast! This place knows nothing about reimagining the food chain supply! What a joke.
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January 2024 by PubG Master
Complete joke for management, their is a 60 % turn over rate and if you do not fit in the management's group they will just push you out. Also the Csr department wants to have workers on here to change their reviews of lineage because they even know they have zero management skills. Best of luck and I hope people are able to get jobs at a place that values employees unlike lineage or Lambweston.
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November 2023 by Linwood Powell Jr
The place is easy to get to. This facility is relatively new, so the parking lot is huge and there is plenty of space to maneuver your truck. The facility has new dock doors that do not require drivers to open trailer doors. And the facility is operated by robotic conveyors so it's efficient.
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November 2023 by Lee
This place is dreadful. Shipping office said over the phone that I could check in early, but,when I got here they turned me away. I came back at appointment time, checked in,and they didn't give me a door until five hours after my scheduled appointment time. Then took 3+ hours to load. I go to check out, and they charge me $275.00 for the pallets that the product is being sent out on. This place is complete garbage, stay away if you can!!!!!!
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November 2023 by TestaChannel Astet
arrived three hours before apt. the door was given two hours after appt. Loaded for another 3.5 hours. The scales on site are paid and do not work. They loaded more than in the papers (there was an overweight), after weighing they did not want to remove the overweight.And overprice for lumper fee.
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November 2023 by Eduardo Planadeball
They sent me to pick up at this place when I arrived this was to be picked up at 10 am I arrived 7 hrs later they tell me that I have to pay late fee ok they tell me that they charge me that night or the next day and I'm leaving for 9 pm and I ask Why haven't they called me and the secretary tells me that there is no space to load me, I have to keep waiting, I tell her that it's been 21 hours and that the late fee has been paid to which she answers me, and what does it have to do with how she has a shift? 8 hrs and he goes home to eat and bathe because of someone else's mistake, we stay here waiting
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November 2023 by Michael Brown
My app time was 1:30. I was here 12:40. Now 5:52. I not loaded yet. Woman in shipping office is stupid. there are lot truck wait here
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October 2023 by Mozart Major
Avoid this facility by all means if you are an owner operator. They will make you pay if you late to pick up a load but if you are before your appointment time, they make you sit until your appt time. I hate warehouse supervisors that look at a computer screen being lazy and think that the allotted appointment times make everything go smooth. They don’t know how to improvise, orchestrate, or brain storm to make it run smooth. I was here to pick up 10 pallets that are already palletized when shipped to this location for reshipping. I sat for 6 hrs to only get 10 pallets. Poor supervisor skills at this location. The previous location they was shipping this specific product before this location started shipping it, would get you in and out when you early. So I don’t want to hear all facilities work strictly by the appointment times. Principles and reasoning are not instilled by the management nor the company I see. It’s ridiculous.
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October 2023 by Beth Stull
Overnight parking, friendly staff, running late appointment was for 10:30 git door at 11 its now 1:30 and still waiting on paperwork. Plenty of room to maneuver. Overall good place.
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August 2023 by RC Rivas
Got there 8hrs late(Not mine or my company's fault).No late fee, lady at the receiving office cordial and professional.She did say it was going to take a long time., But not 24hrs.After getting a door assign it went pretty quickly.So... Be there in time and it may work in your favor?
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August 2023 by Beau Schneider
It's complicated. When we first got here they bought pizza for all the drivers. Guess people had been waiting for a while. Some said 34 hours. So they seemed to be really nice and understanding. Took me a while to get the correct pickup number from dispatch. When I finally got checked in they said it was late and they were also 7 hours behind schedule. So I figured it wouldn't be until late the next day. They called me while I was sleeping at 5 am to give me a door. Couldn't go back to sleep cuz they immediately started working on it. After I was loaded I scaled it and found out it was overloaded. Got it reworked. Then waited to get paperwork ready again. Now we're finally leaving after being here 24 hours. Staff was really nice though
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August 2023 by Ye
How do this place even get a 3 stars. Only if we can give a no star. Those that come through here with good experience must been lucky. Everytime i come here, a minimum wait time is 5 hours before getting a door. Then another 2 to 3 hours load and another hour for paperwork. No INTEGRITY and not IMPECCABLE with their appointment times. What is the purpose of having an appointment? If you speak and understand english, which im not that good at.
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July 2023 by MOHD KASIM
Hi TruckersI reached there on 10 am . I wait 6-7 hours to get trailer loaded. Ladies working behind the computer they think they are the real boss and u will face discrimination for sure. Shipper are way too slow . They took 3 hours to load 20-25 skids. Such a bad experience. I will try not to come back again here. Be prepare guys when u coming here for pickup. Gud luck truckers.
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June 2023 by Tammy Adams
Plenty of room for parking. Yes you can park overnight. They'll take you hours earlier than your appointment time. If you're loading. Double make sure you use the property scale before leaving. It costs $10. They have a tendency to overload you by a couple 1000 lbs. Usually loaded within 2 hours. Most of the time I have to be reworked which can take another 2 hours. The staff is friendly. Try to respect the office staff, it's not their fault what happens in the warehouse.
