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August 2024 by Roshelle Pavlin
I didn't know when they were going to arrive until 50 minutes prior. They went to the wrong address first. They didn't have enough room for everything that was in the inventory I provided. One of the patio chairs' fabric was ripped. Other than that, the guys were pleasant, the work was fast, and they seemed to have a good grasp on the process. Not perfect, but what is?
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July 2024 by Shania Cunningham
Would not recommend this company or at least warn you not to work with Erick. We were moving from Idaho to Tennessee for my husband to start medical school. Finances are going to be tight and we were trying to find the cheapest way to move. We were originally going to rent a Uhaul, but my husband was looking at quotes from moving companies to compare because he doesn’t have the best back. We came across Three Brothers and they originally quoted us 5k after we filled out the inventory list and we knew that wasn’t going to be feasible and told them we would just stick with Uhaul. Erick then lowered the quote to “help us out” and we were so grateful that they ended up going cheaper than a Uhaul would be (after factoring in the price of gas for it).
Fast forward a few months we get a call from the driver saying he would be here a day early than what we agreed on! We weren’t ready, and not only that, the delivery day was also moved up a day and our landlord wasn’t able to have the place available any sooner. We reviewed our contract to make sure the day wasn’t wrong on our end (which it wasn’t) and then that’s when we noticed the extremely low amount of cubic feet we were allotted in the trailer that wouldn’t even cover a third of what we put on the inventory list. Turns out that instead of Erick cutting us a deal he was just lowering the amount of space we could occupy in the trailer and wasn’t being upfront about it.
The movers were great! When they got here they were fast, efficient packers, and wonderful all together. They weren’t able to take more than a third of our stuff and told us that we would have easily needed more than half the truck and that would have been 10k at least! We feel that Erick was shady and deceiving. We sold a lot of stuff and were under what our original inventory included, and yet they couldn’t take hardly anything.
I called customer service, we signed a contract, we are willing to accept our defeat and will get a Uhaul for the remaining items, but I wanted them to know about Erick. He should not be a representative for the company whether it’s just him being poor at the job or intentionally being shady. Either way he took our whole moving budget. We won’t be making any money for the next three years while my husband is in school and now we will have no emergency fund with having to cover a Uhaul (we should have just done this in the first place).
In summary, review your contract anytime they are cutting you a deal and make sure you compare what cubic feet they are allowing you to have. This was our first time using a moving company, we have always used a Uhaul moving within the state and we had no idea what to expect and trusted a supposed professional.
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July 2024 by laurie bullard wangen
INCREDIBLE EXPIERIENCE FADT AND VERY EFFICIENT ! ANTHONY. RICARDO. AND JASON WERE BEYOND MY EXPECTATIONS ! GREAT TEAM WORK ....
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July 2024 by Mad Lueck
I was in a bind after almost being ripped off by a moving broker. After realizing what was up, I made a call to Three Brothers Moving to see if they could help me at the last minute. I spoke to Angela on the phone about my situation and she managed to schedule my move from West Richland to Vancouver that same week, and provided a reasonable quote. Angela was very friendly on the phone, answered my morning calls, and provided answers to all of my questions. She was a total life saver.
The moving crew showed up on time and unloaded a few days later, just as scheduled. They were very quick and efficient, clearly had great team work, and were careful with our belongings. They also held casual conversation with me and were generally very friendly, which I take a huge plus.
I wish I could give more than 5 stars for Three Brothers Moving, they rocked it better than even the big name movers (which I have used in the past, ie. United, Allied). DO NOT GET THIS COMPANY CONFUSED WITH THE BROKER OF A SIMILAR NAME OUT OF FLORIDA... like maybe I did... (think "3 brothers" vs. "three brothers"), whom most certainly would have charged me more than my initial quote. In this case, Angela provided me a reasonable and fair quote, and the actual cost ended up being lower. Fantastic.
Anyways, I would highly recommend Three Brothers Moving for anyone moving in or out of the TriCities. If I ever need to move again, I will use this company in a heartbeat.
TLDR; 10/10 would recommend, great customer service, careful loading, super fair pricing. Thank you to Angela and the hard working team!
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June 2024 by D B
Leo and his crew were incredible! They managed to unload a completely full 26 foot truck into storage in an hour and a half. I had some really heavy furniture, which didn’t phase them. I really appreciate their work ethic. They didn’t stand around chatting with each other on the clock about personal things, which some other movers I have hired in the past have done. They were on task and efficient. Job well done. I definitely recommend Three Brothers. I plan to hire them again once I find a home to move into.
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June 2024 by Kris Halley
They were professional, and their price was reasonable. I would use them again.
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June 2024 by Xica Moore
AMAZING!!! From start to finish, they were a wonderful company to work with during a very stressful + emotional time. Speedy + professional for sure. I will use them again for my future moving needs!!! Angela, Anthony & Leo are who I interacted with
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June 2024 by Albert The Second
Anthony & Matthew were excellent service providers. They were careful with our possessions. Thank you
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June 2024 by Patty Cook
Ricky, Jason, and Anthony came right on time to move a piano for me. They took great care to make sure to move it properly and safely. Nice guys!
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June 2024 by Melina Conover
Just had Three Brothers Moving pick up and transport household materials including one very heavy item which took the three movers together to manage. Matthew, Ricky and Anthony were awesome. They showed up on time, were polite, courteous, and knowledgeable. They were very careful in moving our items. They also did a great job arranging the items they moved. I would definitely recommend them and will use them again in the future. Well worth it!
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June 2024 by Carlos Wing-Marrs
Very efficient and very good group of movers. 4 bed 3 bath house. Had loaded and in my storage unit in great time. Came in under quote. Nothing scratched and nothing damaged. Owners is very nice. Will use again when I need them.
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June 2024 by Joseph Dawes
Avoid. Called twice and both times Angela was more involved in a training class that was extremely loud and I could hear over the phone. She couldn’t take the time to handle business. She was ignoring the customer and just focusing on her class. I went with someone else instead of giving this company any of my business.
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April 2024 by Casie Williams
Wonderful move! Arrived promptly. Movers were friendly, considerate of our needs, and took great care of our furniture. Highly recommend!
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April 2024 by Heidi M.
The movers damaged my couch and bed, and were incredibly rude on top of it. I wish I could give a zero star review.
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March 2024 by Sue H.
I contracted them for a cross country move that would take 2 weeks. They were a day late picking up my stuff in mid-Dec, then they held my things hostage for more & more money. I spent so much time messaging and emailing them, that I lost my new job, had to pack up, and come back home. I was TOLD the truck never even left my home state. They FINALLY delivered to me living back in the home city I'd just left, no apartment, no job, and living with my family till I'm back on my feet financially. 'CAVEAT EMPTOR' "LET THE BUYER BEWARE!
