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January 2025 by Ariana Hubbard
Where do I even start?!
This is the absolute best daycare I’ve inquired about. I have 3 children that go here. And each one of my kids are so excited to see there teachers and friends! My kids learn so much and are open to new varieties of things(food, learning, sharing, etc)
I have a 3 (almost 4) year old daughter in the prek class and she comes home with so much art work and new knowledge daily! She tells me how the teachers are so nice and they help her with the potty and anything she needs. I also have an autistic 2 year old son. He’s in the toddler class and let me tell you, his teacher is one of my favorite. She personally takes an interest in him and helps him. And as a mom that makes me so happy. She’s willing to listen to what the therapist are recommending and willing to work with the therapist to make sure my son has what he needs. And I also have a 11m old boy in the infant room. He’s been with them since he was 2 months old and these 3 teachers are amazing. Helped him learn to do tummy time, sit up, crawl, eat new foods and much more. The relationship my son has with his teachers is absolutely amazing. He smiles so big when he sees each of them.
This staff never has a bad attitude never is rude. They are so sweet.
The office management is amazing too.
My daughter loves to go in the office and hangout with them at pick up and drop off and they are so sweet to her. Not only that, I was experiencing something for the first time as a mom of 3 and they gave me great guidance on what I can try.
I really really recommend KinderCare as I have had zero unresolved issues with them. They really put the children 1st and foremost. And honestly as a parent, what more could I ask for.
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November 2024 by Tylar jayne
My son has been going here for the past 6 months! He loves it. There is always so much to do and I get updates about everything. I also work here and it’s a great place to work. Nicole is always so attentive and helps with any and everything I need to do my job correctly and efficiently.
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October 2023 by Trinity Morgan
When I came here I really liked the staff and how convenient it was since we lived close by.I loved how my youngest son connected with his teacher. He has learned a lot of independence and I love how he’s around other children his age.I am also glad how they work with my daughter who gets really upset when I leave.What I do not like is my oldest boy has a disability and sure the paperwork to enroll your kids asks if the kid has problems and mine does. My son gets a bit physical and has mental breakdowns and the staff didn’t know what to do other than send him home. Don’t put that down on the enrollment paperwork if staff isn’t trained to handle kids like him.My youngest son quite often has diarrhea due to certain foods that are acidic along with milk. His doctor has checked him out and it isn’t an allergy it’s just what he eats just how if we eat acidic foods like fruit and tomatoes and drink milk sometimes our tummies react bad that makes us have to use the bathroom more than normal.I lost my job for the amount of times I’ve been called due to my son having a runny nose and having diarrhea. Mind you my kid MOST of the time isn’t sick and if he is I sure don’t blame them for sending him home and usually he stays home. But he’s been home more than he’s been in daycare. I was called a couple weeks ago to pick up my youngest son and it was during nap time and my kids dad went to his classroom, the lights were off and doors shut with no teacher inside the classroom. What happens if a child chokes and there’s no teacher in sight? What happens if a child is suffocated by their blanket and there’s no teacher in sight? What about SIDS ? It’s still a thing and I think monitoring the children should be something they do. Sometimes having a baby monitor works but not all the time.I have heard staff cuss around my kids too when I’ve picked them up. Today I had to pick up my son due to diarrhea (which he didn’t have yesterday, last night or this early morning) and him wetting himself because apparently his stuff was hanging out of his diaper but when we got to the classroom this morning he was dry and his teacher checked his diaper as per usual and it was dry! They claimed he had ring worm by his mouth and he doesn’t I just took him to the doctor and kids can get a little dry flakey rash from having something acidic or drooling or something wet by their mouth while sleeping. My oldest boy still drools, he’s 6 and gets little dry rashes by his mouth. I get some parents don’t know basic care needs for their children but most of other parents do. I get precautionary measures but damn. My kids are at the doctor more than they attend school or are at home.I just recently got kicked out of school for leaving so much and cancelling meetings. This plays a huge part in our lives and it’s detrimental for the amount of times I’ve left and got fired from my job and now kicked out of college isn’t ok. Daycare is supposed to help this is why we either pay out of pocket or have state help because us single parents need a career to provide for our children. Now I’m questioning what is daycare even for? I’m pulling my kids out this week this has become so ridiculous.Thanks for.. the help?
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April 2023 by Elise G.
this is by far the worst daycare i have ever had the displeasure of experiencing, i turned the other cheek when my son had bite marks, scratches, shoes on backwards, pants on inside out, jacket upside down, but today was too much! my sons "teacher" dragana milinovic had my son, another little boy and a little girl alll in the same bathroom at the same time! pants down! private parts out! my own kids dont use the same bathroom at the same time at home! this should not have happened, these are lil kids that shouldn't be exposed to each others private areas! my kids will not be returning back! very sad! very disappointing!
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April 2023 by Kayla H.
ABSOLUTELY LIVID! My son had gone here a total of 4 days! The first day he was so excited, the second day he was attacked by another child, where were the adults! The fourth day I get a message that my son has been crying all day. But why? He is always a happy child and previous daycare raved about him. I picked him up he is huddled in the corner of the room crying hysterically. No one even trying to calm him down. His face is absolutely red like someone was holding him down face first into carpet. He has bruises forming under his right eye to match the horrendous scratch on his left eye. DO NOT PUT YOUR CHILDREN HERE. Seriously DO NOT.
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April 2023 by Angelica M.
They should be shut down! If I could give a 0 I would!I I have no idea how they got away with staying open but this is not where your child will be loved and cared for. We tried this daycare today due to no one having availability in the tricities and I can not express this enough, DONT DO IT! The staff is unfriendly and harsh to the kids. I could hear from the class room next to the 2 year olds a staff member threatening the kids "You are not going to eat if you touch the cup again", "No one is getting food today". I just heard constant unprofessional talk and yelling at these kids. The place is filthy, there is a woman who works in the infant room that watches from he classroom window, the front door more than the kids in her room, there were little ones crying and she was doing nothing about it. There is bismal toys in the 2 year old room and children are made to sleep with their shoes on. The sheets to cover the mats are from the day before and unwashed. My son had fresh stains on his and everyone looks like they hate their job. If they hate their job, how are they going to treat your child? I came to bring him a blanket for nap and to see how he was doing with the day, I walked into the room to see him lying on a mat so hysterically crying and NO ONE around to comfort him. This was his first day and I told the woman in the room in charge that at any sign of any distress to message me immediately several times! When I sat him up it was obvious he had been crying so hard for a long long time, it took me 10 minutes to get him settled down. Hes never been like that ever. Moms, do better for your kids! This is not the place! The allegations and abuse that happened are a result of this staff. No one cares about your child here and you can feel it when you come in the door.
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April 2023 by hailey forney
Kristen and Nicole are awful humans. Kristen thinks it’s funny to brag about firing employees for no reason. Girls crying and quitting from being so overwhelmed. Cussing in front of kids, not taking care of kids and so on. Even their own staff tries to report them but they are all friends with higher ups and as soon as inspectors walk in they send a manager run and tell everyone so they set up their rooms how they are supposed to and pay attention to the kids. So so much more I wish I could write please don’t let your children go here. The place needs shut down asap
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August 2022 by Amanda D.
Horrifying. Today was to be my niece's first day. We walk in and there are three adults in the office not having a clue what was going on. Someone offhandedly said- I will walk you to the classroom. NEVER ASKED my name. Brought me into a classroom with at least 20 other kids running around and 3 teachers standing in line talking to each other and not even looking at the kids. I had to introduce myself to the teacher and ask what her name was. She did not even LOOK at my child. I stood there with my 2 year old niece who was obviously terrified, clinging to my leg and scared to let go of me.... waiting to see if any of the teachers would get down on her level and talk to her making her feel comfortable. Not one person even looked at her. I scooped her up and asked for my stuff back and the person who gave me the "tour" asked what was wrong. I asked her if she even read the paperwork I turned in. She said yes. (LIE). So I said "What was in it? What do you know about my niece?" (My sister in law just died two months ago). She said... "um.umm.... I will have to ask my manager". There is ZERO leadership given to these girls who are obviously just out of high school.
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January 2021 by Ashley Bravenec
This KinderCare has molded my son & I. Without hesitation, they love my son. And honestly, they know my kid better then most. They’re with him 5 days a week for 9 hours or more a day.There’s always bad opinions and frustrating moments. But the true teachers, genuinely love the kids they take care of. This center has been HONEST, and they communicate WELL.They do so much for our kids. Regardless what’s going on in the world. They think of the safety of our children FIRST. I truly feel, if parents would communicate with the staff more, and have an open mind of no kid is “perfect”, people would see how much they care.They need more credit from the parents, More understanding from the parents, They’re doing the stuff we can’t do so we can provide for our children.I love you all. My son LOVES going to THIS daycare.FROM THE BRAVENECS- we love you KinderCare staff!!!
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January 2021 by Caidon Houk
My daughter went here from the ages of 16 months through 3 years old. The front office staff was horrible. there was never the same person there to help you. My daughter was adopted and i gave them certified copies of the adoption and they refused to change her name or give me new paperwork or change her emergency contacts or who is allowed to take her. The director nicole is horrible uncommunicative and unprofessional. On top of this i have walked in the daycare and heard staff cursing and not taking care of kids. This place is always understaffed never the same teacher in the room with the kids. The director was never there in the mornings or in the afternoons. the kids who were doing her job not qualified. I question the qualification of them being teachers in the kids rooms let alone running the facility.when my daughter was in the 2 year old room she loved her main teacher and this is the best person in the place, and did not get along with the teacher that came in the room after she left they had a conflict almost every day my daughter had repeated accidents but only with this one individual. I brought this up to the director, nicole, and she basically told me to pound sand that i was crazy and that there was no problem.My daughter left one day sick but was better and a doctor said she was better that in his opinion she ate something she didn't like or to much, she had no fever and vitals were perfect and some girl named hannah that worked there was rude and told me i couldn't leave her there no matter what a doctor said. made me leave. Not to mention that it was BS because they let every child that was sick to attend daycare at all times and allow all the kids to get sick. I didn't realize it then but we have been gone for almost 2 months and we have been healthy at another daycare everysince. to many germs and sickness in this place.there are too many instances to mention that are bad which led to me finally pulling her from this daycare once my adoption was final. I would never recommend this place to anyone at all.I will say the rooms are too full they never meet ratios and if they do they are bare minimum. Kids are not getting a quality experience here. For the $1151 they want for care they should be providing exceptional care. I pay less now and recieve better care better manners and my daughter learns something everyday. Classrooms are way smaller and the same amount of teachers exist. The director of this location should be removed immediately. in my opinion 90% of the staff has lack of training to be here but that is not their fault they learn by what they are shown and they are shown poorly how to be around young children. With some up keep and training this place could be an exceptional daycare. it just depends on if the center under kindercare corp is willing to put into it what it needs to to be what it should.My son is 10 years older than my daughter and he went to kindercare in seattle wa area for his childhood and he loved it thrived and it was awesome which was part of the reason i was excited to have my daughter at one as well. Well this place sucks hands down.
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January 2021 by Cheyann Larsen
Extremely rude workers and complete disregard for foster kids and their state mandated parental visits during the day & working foster parent schedules. Do better Kindercare.
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January 2020 by Jason Perry
This is the worst daycare I have ever had the unfortunate experience to deal with. Some of the teachers are great but almost all of them are clearly young and inexperienced as I even walked in to witness a few of them crying and overwhelmed on different occasions. The real problem is the manager at the location Nicole. She is rude, argumentative and outright unprofessional. Whenever something went wrong, which happens at every business as we are all human, nicole would deny any wrongdoing and insist I was the one that was wrong. When they closed for a holiday for instance and I wasn’t informed via email, she told me with a smirk on her face that I was mistaken, saying that they had sent me emails which I later had her assistant admit were accidentally never sent. I never received an apology for this, or any of the issues she caused. When I spoke with employees they told me they were overwhelmed by the class sizes. She said they were doing the minimum requirements which apparently is adequate to her. There were a couple times I tried to drop off my daughter only to be told she couldn’t attend that day. Nicole insisted I was told the day before which I was able to prove was incorrect as we fortunately record our phone calls, yet she never was able to muster up an apology always insisting she was right but then having her employees call me to apologize for her later. She has no accountability for her attitude or wrongdoings, but what always made it so unbearable was her inability to apologize to me or try to sympathize with the inconvenience she had caused me and instead becoming downright passive aggressive and rude. That woman shouldn’t be running an institution with children and needs a serious lesson on customer service.
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January 2020 by Brant Powers
Unsanitary, unprofessional, inexperienced, and horrible customer service. My child was attacked there by another kid, the staff specifically the center director (Nicole) rejected my child from attending day care as we showed up at 10:30am stating that they had a VERBAL policy to be there by 10am and not a written policy, and most of the staff was not attentive to the children at all. That isn’t to say they don’t have a few good staff members there, he had a great teacher, however, the bad definitely outweighs the good there. Please feel free to message me if you want to hear more about some of the horrible experiences I had in my short time going to this facility. And now I see that staff members are taking it upon themselves to give the place 5 star reviews. Rachel Long is a fake account and I have proof to whoever would like to see it
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January 2020 by Amanda Davis
EVERY interaction I had with that staff was friendly and professional. My son was always excited to see the staff and his friends. Even the office staff greeted kids by name as they came in. He's now been in elementary school for 2 years and still gets excited and talks about all the fun he had and how he misses his teachers.
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January 2020 by Courtney Simmons
This is the first daycare my son has attended. Overall, I LOVE this center! My son never complains and every time I pick him up he is always happy and so do other kids! If I could rate this place more than 5 stars I would. I definitely recommend!
