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October 2023 by Sara Mesick
We purchased a used piano from this local store. The selection is fantastic and the customer service is wonderful. If you are looking for a piano, this is the place to visit. Delivery and tuning are included and you will not be disappointed!
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August 2023 by Anna Empey
If you are looking for a piano this is the place to go! Lisa and Anna are fabulous at helping you learn about each piano, and get more clear on what you want. Love the variety, the way they care about our community, and how helpful they are!
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July 2023 by Jose Lopez
I've always had a thing for Yamaha pianos and all of their products in general, so looking on FB Market place a came across an add that at first impression seemed to be fake, well I decide to reply to the add of a beautiful and very rare Yamaha GP1000, I got an answer from the nicest lady, I thought I was going to get a reply like "please send me your email address" or "ot was my aunts please contact her here" bit instead it was a very proffesional human being, someone who was extremely helpful and knowleadgeable, Lisa answered all my questions I asked for more pictures of the piano, I asked for a video of someone playing it, and she delivered, then I came to find out the piano was brand new. I was shocked I could not believe the pice for such a beautiful piano, specially considering the rarity. I was not planning on purchasing a piano so ot was not in my budget, then Lisa told me of the great financing options they have, and of course she helped me thru the whole process I got approved and they delivered my piano, at no extra cost from Richland to Monroe WA, that's a 3 and a half hours away for those of you that don't know. Lisa all I can say is thank you and thank you, you are awesome.
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January 2023 by Fowler Piano Studio
Dickerson's Tri-City Pianos provided my music classroom in the Mabton School District with a new LC4 Yamaha Piano Lab. They were so helpful in all parts of the process from providing a bid, to ordering, to setting-up, and making sure everything was ready for the first day of school. They are super helpful and super friendly.
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July 2022 by Allison M.
Great service! Very knowledgable and was wonderful with my 12 year old son. Let him help and look inside.
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May 2022 by John Vixie
We purchased a Yamaha P-125 Digital Piano in early December, 2021. We also purchased a piano stand and sitting bench. We love the piano. Our grandchildren love to play it too. We are so happy we made this purchase. It has provided hours of playing and enjoyment, a very worthwhile investment. The people at the store were very helpful and friendly.
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February 2022 by Dawn Fischer
Fantastic staff and experience! I am beyond excited for my new piano to arrive. Looking forward to starting lessons with Ben Fowler.
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April 2021 by Sam Somes
This store is great for not only purchasing a new piano and keyboard, but they will also rent and deliver a baby grand piano for a special party! They made our Mother’s 70th birthday party a dream come true.A few weeks later after your piano settles they come and tune it for you till it sounds beautiful.Thanks again TriCity Music!
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March 2021 by Charlene Freeman
Buying our piano at Tri-City music was a surprisingly pleasant experience. This store had an impressive selection of new and previously owned pianos. Our sales person, Lisa, encouraged us to try out each of the pianos to find the one that best suited our needs. We feel that we ultimately purchased a piano that provided a perfect balance between price and performance. Without reservation we recommend this music store.
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March 2021 by Lisa Weiss
Best place to buy a piano!!! The staff is ever so helpful, kind, accommodating and the owner makes sure you’re well taken care of in all of too.I absolutely love everything about my piano.
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March 2021 by Andrew Martin
My fiancee and I had a great experience at Tri-City Music. They were very helpful and accommodating in getting us a piano that fit our needs.
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March 2021 by Matthew Haddick
Excellent staff and ownership. Unlike other piano stores in the area, Tri-City Music cares about promoting music and local musicians. They host lunch hour concerts on Facebook, and paid me to perform one recently. It was an all-around great experience. Haven't bought from them, but if you want to support music locally, buy from them instead of that other piano store on Jadwin in Richland.
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March 2021 by rose fritz
Our piano is great. Service perfect.
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March 2021 by Lauren Leckelt
I love doing lessons here!!
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January 2020 by Trisha Green
Bobbi is an amazing piano teacher! My little girl just loves her?
