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February 2024 by Amany Loulou
This location is always quick, the staff are nice and help quickly when processing returns or sending out packages
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February 2024 by Janan Sarwar
Just had the most positive interaction with Ruby at the Richland location on Duportail. She was sincere, helpful, and friendly. She even took the kind gesture to say she would stay until close of business to get a project done.
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February 2024 by pete felicijan
All my business needs are professionally handled , any amazon returns are correctly sent back with immediate credit to my bank accounts. I trust and will continue to do business with this UPS store.
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February 2024 by Consuelo Felicijan
Sonny and Ruby at both UPS stores in Richland are absolute gems! From the moment I stepped into their store, their warm and friendly demeanor instantly put me at ease. Their impeccable knowledge of postal services and shipping options is astounding; they truly go above and beyond to ensure every customer's needs are not only met but exceeded. Whether it's assisting with packaging fragile items like delicate glassware or finding the most cost-effective shipping method for my packages, Sonny and Ruby never fail to impress with their expertise. The level of care and attention to detail they provide is unparalleled, making each visit a delightful experience. With their exceptional customer service skills, I can confidently say that these UPS stores in Richland are undoubtedly the best in town!
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December 2023 by The Picky Eater
Always so quick and helpful. Come here for all my Amazon returns, and never have a problem or a wait. In a strip mall with some good food and conveniently located of duportail.
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December 2023 by Mike Hunt
DID NOT ACCEPT BOX.I. AM. A. DOCTOR.
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December 2023 by Sara Mesick
This is the best UPS store I have ever been to. They are always willing to go the extra mile to help wish packaging. They always provide receipts if needed. Everyone who works here is professional and knowledgeable. They are also a USPS drop off point!
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December 2023 by Tina Smith
My experience today at the richland location will be the last time I use this location. I have been shipping the same product to the same company thru ups for 6 years. This location refused to ship my box as I could be any joblow who printed an invoice with a customer charge account. Them wanting the customer to send me a shipping label or purchase it myself to go thru a hassle of reimbursement, I happily drove myself (no longer work in that area or i would have went there in the first place) to the location I have been using over the years and they gladly shipped the package to my customer on the east coast! Thanks for your amazing customer service, NOT!
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December 2023 by david press
This facility has always been super helpful to me and always available for me to bring my packages quickly and efficiently and the people there are super friendly. Makes doing business very easy.
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December 2023 by Brii
it says there open on Sunday ONLINE but when you actually drive 20 mins to get there and found out there actually CLOSED. THANKS USP UPDATE YOUR GUYS HOURS!!!
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October 2023 by Ibra Talib
Ruby is an amazing and very friendly employee there!
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October 2023 by Aubree Welch
I have had some great experiences at the UPS Store! Ruby was very patient in helping understand the process of shipping a package and willing to help me with a Amazon return as well!
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October 2023 by Kaitlyn
Very friendly and helpful every time I come in! Ruby the manager and Kaitlyn are always there to help if I have a problem!
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August 2023 by Joe Jacobs
Don't go here for printing. It will be done wrong and they are rude. But hey, at least they are over priced!
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August 2023 by S
Thank you for always being so helpful when I come in! Awesome customer service!
