United States Postal Service
Post OfficesHours:
639 Cullum Ave, Richland WA 99352 Hours
About United States Postal Service
The United States Postal Service at 639 Cullum Ave is known for its commitment to secure, reliable, and affordable delivery of mail and packages. Serving over 157 million addresses in the U.S. and managing more than 30,000 retail locations, USPS processes nearly half of the world’s mail. Customers appreciate the friendly and helpful staff, who are often on a first-name basis with regular visitors. Although there can be lines, the employees are quick and efficient, ensuring a positive experience for customers. One employee, Donavan, is frequently mentioned for his exceptional customer service, being kind, knowledgeable, and helpful, especially with international shipping. The location also provides walk-in passport services and allows the purchase of international stamps, making it a convenient choice for various postal needs. However, some customers have reported issues with service, such as confusion over postage payments, highlighting the importance of clear communication. Overall, this post office is regarded as one of the best in The Tri Cities, valued for its dedicated staff and range of services.
Most Recent Reviews
May 2025
I always enjoy going to this post office, everyone that I interact with is helpful and friendly! I'm always able to get what I need and appreciate the work they do!
May 2025
Love the knowledge and help they give when I'm here. Genuine good people work here thank you!
January 2025
Staff is friendly and helpful, on a first name basis with many of the regulars. There's always a line, but they are quick, efficient, and kind in helping you navigate decisions to achieve the best outcome for your package or letter.
More Comments(78)
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