United States Postal Service
Post OfficesHours:
639 Cullum Avenue, Richland WA 99352 Hours
About United States Postal Service
The United States Postal Service at 639 Cullum Ave is known for its commitment to secure, reliable, and affordable delivery of mail and packages. Serving over 157 million addresses in the U.S. and managing more than 30,000 retail locations, USPS processes nearly half of the world’s mail. Customers appreciate the friendly and helpful staff, who are often on a first-name basis with regular visitors. Although there can be lines, the employees are quick and efficient, ensuring a positive experience for customers. One employee, Donavan, is frequently mentioned for his exceptional customer service, being kind, knowledgeable, and helpful, especially with international shipping. The location also provides walk-in passport services and allows the purchase of international stamps, making it a convenient choice for various postal needs. However, some customers have reported issues with service, such as confusion over postage payments, highlighting the importance of clear communication. Overall, this post office is regarded as one of the best in The Tri Cities, valued for its dedicated staff and range of services.
Most Recent Reviews
August 2026
Teller quick and friendly and had no issues with my money order. Thank you
August 2026
Coming from the westside where the USPS sucked, I LOVE coming here. There is always more than one person working. The staff is always helpful, even when I come in multiple times a week to drop off packages and ask for a receipt. Westside could learn a thing or two from these guys.
May 2026
The workers here are very pleasant and helpful, my preferred usps in the area!
More Comments(94)
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