United States Postal Service
Post OfficesHours:
639 Cullum Ave, Richland WA 99352 Hours
About United States Postal Service
The United States Postal Service at 639 Cullum Ave is known for its commitment to secure, reliable, and affordable delivery of mail and packages. Serving over 157 million addresses in the U.S. and managing more than 30,000 retail locations, USPS processes nearly half of the world’s mail. Customers appreciate the friendly and helpful staff, who are often on a first-name basis with regular visitors. Although there can be lines, the employees are quick and efficient, ensuring a positive experience for customers. One employee, Donavan, is frequently mentioned for his exceptional customer service, being kind, knowledgeable, and helpful, especially with international shipping. The location also provides walk-in passport services and allows the purchase of international stamps, making it a convenient choice for various postal needs. However, some customers have reported issues with service, such as confusion over postage payments, highlighting the importance of clear communication. Overall, this post office is regarded as one of the best in The Tri Cities, valued for its dedicated staff and range of services.
Most Recent Reviews
May 2026
The workers here are very pleasant and helpful, my preferred usps in the area!
May 2026
Love the post office and everybody there. Keep up the good work!
May 2026
Donovan helped my husband and I with many packages to be shipped. He was so kind and patient! You really have a gem of an employee there!! Thank you so much Donovan! Best customer service I have experienced in a very long time.
More Comments(88)
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- Richland, Washington