Bob's Automotive Inc. is known for its excellent, quick, and reliable service. Customers consistently report that the shop takes great care of their vehicles, whether they are old or used. The team is very friendly and accommodating, often going above and beyond to help, such as sending a tow truck, offering refreshments, and providing comfortable seating. They are highly trusted to be fair with pricing and to take good care of every customer. The service is also notably fast, with repairs frequently completed within 24 hours or by the next day, even for urgent breakdowns. The shop prioritizes getting customers back on the road and is flexible with drop-off and pick-up times. The owner takes time to explain issues thoroughly, demonstrating great customer service. Overall, Bob's Automotive is described as affordable, reliable, quick, and providing a great sense of relief and trust, making them a valued part of the local community.
This is not a review, but a request. If someone writes a review, it may be more useful to the shop and the customers if the names of the individual who did the repairs and/or the service rep who treated you well or not so well. Thank you. My 4 star review is not a true review... but I may be giving this shop a try.
June 2026
As always Bobs Automotive did a great job. The new owner is following after a legend in Ridgefield and seems to be continuing what Bob started 35 years ago. They definitely strive for customer satisfaction.
May 2026
Great service and get this, didn’t cost an arm and a leg.
