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January 2024 by John Calvert
Most excellent service and staff.
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December 2023 by David Smith
Brennden is Awesome. Top-notch customer service, a true professional. I appreciate his diligence, resourcefulness, and adaptability. -Thank you Brennden
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December 2023 by Jamie Mason
If your ever broke down don't go to les Schwab's in ritzville I was there this morning around 730 am yes I know they dont open till 8 am but the worker I talked to this morning and asked if I could use a lug wrench or if he could help me because my tire was about to fall off rudely told me to go away and come back at 8 then he proceeded to walk inside and close the door
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December 2023 by Kristin Thierolf
I was in need of help tighting the lug nuts on my car and when I asked a worker for help he was extremely rude and refused to help. Told me to find a different shop that did free work.
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November 2023 by Jaime Fletcher
A big shoutout to Brenden (sp?) at the front desk. I showed up in September frazzled thinking I just needed air in my tires, but it turned out I was about due for 4 flats and needed all new tires. On my way to a job out of town, he got me in and out within 30 minutes. Was so kind. So professional. And he deserves a huge shoutout for going above and beyond.
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August 2023 by Chris Norman
Honestly 10 out of 5. We had to get towed in with a flat tire. We got onsite less than 10 minutes before they closed, and were met in the parking lot. They fixed the tire very quickly, and then were on the way. Couldn't have asked for a better experience!
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August 2023 by Alex Case-Cohen
What great guys! They got us in right away and hooked us up on our tire balance. Considering driving out to Ritzville to have our tires serviced!
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August 2023 by Kent Mitchell
Good crew here. Very helpful. Still holding the original Les Schwab culture!
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August 2023 by Jeff Huson
Quick service, We went on vacation and got a flat, they had us back on the road in 30 minutes
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August 2023 by angelique n.
We had an issue with our trailer bearings throwing grease. We pulled in about an hour before closing. They didn't have the seal on hand but Brennden was able to assess the situation and add some grease as we made our way to Spokane to get a permanent fix! Extremely grateful. Every Les Schwab does it right and Ritzville definitely went above and beyond. Customer for life.
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July 2023 by Marty S.
Like if I can give this location 10 stars I would bc not only did they give me 5 star customer service but they provided me w a fast response to my emergency I had pleasure of having contact with Brenden I believe the assistant manager he was a pleasure to speak w not only was he respectful,polite,courteous and responsive to my needs he provided me the absolute excellent service that I would only expect at a five-star location or restaurant. That man truly cares about the customers needs I came in on an emergency traveling towards Canada visiting family and I'm originally from Minneapolis Minnesota Brenden came in well I was in desperate need of a replacement tire because I got a flat he informed me of the fact that my tire was not nowhere near shape to be replaced with a patch but replaced entirely he cared about my safety I truly believe that if you ever get stuck or you're close or nearby or have any tire issues please stop by this location because I felt not only respected but I felt welcomed and that's the main important thing with customer service
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July 2023 by Zachariah Graves
Brendan was over the top nice and helpful. We were lucky to have an issue right by this shop!
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June 2023 by Clay Creek
One of my camper trailers tires had blown I put the spare on and made it to Ritzville. I had another tire on my two axel trailer that was causing me concern. They were able to fit me in and get me back on the road quickly. Highly recommend.
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June 2023 by b c
Not too busy of a location but seem to take longer that it should for how busy they were.
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February 2023 by Steven White
Had a blowout nearby, and was towed here. They helped me even as they were closing, allowed me to leave car there while I sourced correct tire to fix. Super helpful, thanks again Brennden!
