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March 2024 by Christopher Evans
Placed an app order and still took forever beyond the scheduled pick up time. Observed another customer wait 15 minutes with only one other person in line.They also will not answer their phone. It will just ring and was ignored every time. That irritates me because I’ve tried to call them in the past due to an order mix up.Pretty dirty as well.
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February 2024 by Justin Beck
Big Black Hair in my sandwich.
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February 2024 by Meg
Don't go here!!! Subway please start requiring your employees to wear hair nets and have good hygiene! This is the second time this employee has made my sandwich and I've found hair/beard hair in my food. So gross. I won't be returning. 30 minutes in line, out of a ton of ingredients and rude. Zero
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January 2024 by Jason Rolfs
Very pleasant experience.
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January 2024 by Jessika D
Although we didn't complain inside, it was the slowest service ever. The employee was nice enough but seems to have a bad memory. My sandwich didnt get toasted, even though I asked. we didn't get the right amount of cookies we paid for. We don't plan on ever going back. It took over 30 minutes for our one for long and one 6inch. The vegetables didn't look fresh at all. And the cookies were like rocks.
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December 2023 by Niki Jacob
Where to start. This place is a joke, weird experience with the employees who have no customer service and can’t answer basic questions. Then to top it off just started eating my sandwich which has two curly black hairs in it. Ewww I almost vomited in my car. Hard
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November 2023 by Lillian Curtis
Imagine being a chain restaurant and not ever having the items the customer wants, this place is a joke now. Toaster is always broken, they never bake enough bread and they almost are always taking at least 15 minutes to make 1 sandwich. Plus when they do have bread is always rock hard and I can't ever eat it. I get 4 things on my sandwich and they are always out of them.
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October 2023 by western u
There were two workers working. It was really, really, really slow to get service. The food was good, but the wait was bad.
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October 2023 by Marcus
This subway is always great nice and clean a bright smile when you go and if your wife works there she can make you a sammich at work too or
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October 2023 by David McGrath
I stopped at this Subway two times in the last month and both were very bad experiences. On the first visit I was the only customer in the store but the gentlemen who was supposed to be working was sitting at a table eating and was not going to get up until done with his sandwich. I waited 10 minutes as he enjoyed his lunch without even acknowledging a customer was waiting for service so I left and went across the street to eat at McDonalds. Today on another trip I stopped in Ritzville and I thought I would give Subway another try and again I was the only customer in the store. I was served by the same gentleman but he was clearly unhappy to be making a sandwich for anyone and was uninterested in anything approaching customer service. Things got worse when I started eating my sandwich and discovered the bread must have been baked days before because it was completely stale. The meat and other ingredients were also poor quality. I should have asked for a refund but wasn't up for dealing with this bizarre guy again. I gave this place a second chance today but now I will never return. I am amazed that this person can hold a job with the really poor attitude he displays with customers. Bad service, overpriced, and poor quality. Avoid this Subway at all cost.
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October 2023 by Ashlee Davis
Incredibly rude employees. EVERY TIME I EAT HERE. I don't know what the deal is but it's employees like this that give the food service industry a bad name. Really need to make some personnel changes because the food leaves a lot to be desired and that's without the disrespectful staff. I came at around 5 15pm Thursday October 5th and was helped by a woman. Watch out for this lovely lady.
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September 2023 by Jesus Valencia
I was extremely disappointed with the service we got from the clerk he was very rude and he didn’t seem to care.
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September 2023 by Tim Dunn
Great lil stop in ritzville. Fast and friendly
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September 2023 by Chris Day
The employees attitude was poor, there were no vegetables out on the line, and for $16 I really expect more than 4 slices of meat and 2 pieces of cheese. Definitely not coming back.
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August 2023 by Daniel Gerber
Customer service was very poor. Impolite, uncaring, and the lady (Margorie) even condescended to me, insulting my intelligence. Disrespectful employee was very unprofessional.
