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October 2023 by jmcl528
Great find! Rented a long travel trail bike and hired Carver as my guide for afternoon. Did a lot of climbing but none of it soul crushing (he paced us well). Bombing down Brass Monkey was worth the climb for sure. While climbing he provided some cool history of the area and how the trail network came to be. Would highly recommend coming to this cool little town and paying the shop a visit.
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October 2023 by ffluffy Nicholas
Awesome bike shop! Down to earth, friendly, real!! Thank you for checking my bike and showing me how to use the clutch and the brake adjustments! Woot!
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September 2023 by Tim Conboy
My company visited nearby Suncadia for our annual trip and I organized a group mountain bike ride for about 20 people. 15+ people rented mountain bikes from Ride Roslyn Bike and the experience was outstanding from reservation to the return of the biles. All of the bikes were ready when we arrived and the Ride Roslyn team was super friendly getting everyone set up and fitted to their bikes. We started our ride right from the shop and, after the ride, we went across the street to Base Camp Books and Bites for great post-ride food and drink. I highly recommend Bike Roslyn if you are visiting town and want to enjoy some mountain biking or cycling!
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September 2023 by Joe Mcfadden
I rented a mountain bike for a beginners mountain ride. Rosyln bike and board were awesome, instructive and friendly.! U⁷On top of that their equipment was sized right and was reliable and clean. Strongly recommend stopping here to rent and buy some equipment.
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September 2023 by Scott W.
This is a fantastic bike shop. I have never run into a more informed, hardworking and patient crew before. Their top notch knowledge on bikes and the local trails is amazing. Make sure you go on Jacob's Thursday eve bike ride. It's great for beginners to advanced. Tip of the hat to Jacob who is the best and most most informed service professional I have ever met in the recreational sports & biking space.
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August 2023 by Dan M.
Got to town and realized my front tire was leaking. My set up is tubeless, so wasn't sure how to fix the problem. Asked the guy for advice and he was super helpful. He helped me troubleshoot and fix the problem. I bought a tube and tire levers just in case. The shop is well stocked with everything you're likely to need. Highly recommended.
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June 2023 by Jennie Graham
Friendly and knowledgeable staff who are willing to answer any question and educate on any and all things bike. I'm newer to my kiddos digging in deeper to mountain biking and so we are on a large learning curve and then on top of that am looking at e bike options. I feel grateful to have a local shop with such great bandwidth and true passion to help bikers regardless if it's a rental, tune up, helmet, new bike etc. The owner was great at making sure we were taken care of when my oldest sons bike had an issue and there ended up being a minor miscommunication he didn't even skip a beat to work it out.They also have a great rental program.
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February 2023 by Heather Stull
We've been coming here since the day we moved to Roslyn, and I'm mad that it's taken me this long to write a review. Great prices on repairs/refreshes of older bikes, and they carry the best of everything. They genuinely care about people and the community, and will help you get connected to trails and group rides. Glen has stayed after hours just to wax my kids' boards. We bought Arbor snowboards/bindings here last Christmas and one experienced an issue, and of course they are taking care of it for us, even setting us up with a rental in the meanwhile. You will not get better customer service anywhere.
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February 2023 by Linnea R
Truly the worst customer experience I've ever encountered. Complete lack of accountability, and on top of that, rude. They told me to come in (in-person) to process a partial refund so I went way out of my way for that. Just a few hours later I showed up and they told me that they wouldn't.Prior to purchasing the bike, I confirmed two very important specs that were dealbreakers for me. They confirmed those specs and we moved forward with ordering the bike. When the bike parts arrived to the shop, they saw that those two parts were the not specs we agreed on. Instead of calling me so we could decide if we wanted to move forward or not, they built the bike up anyway and didn't say anything until I drove across the mountains to pick it up. I then had to spend hundreds more making the bike the spec that I needed and had originally paid for.I talked to the owner about it when I was in the shop, and gave him this feedback in the kindest way possible because I do want local bike shops to do well. But he was honestly very short and dismissive toward me. He seemed focused on blaming others and not actually taking accountability for his shop's actions.I'm happy to see others have had a positive experience here but I would definitely caution others from purchasing a bike here.
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January 2023 by Benjamin Brooks
Very nice shop, clean and well organized. I worked with Greg(?) and Cedar to rent a fatbike over winter. I had small snafu with the rental system BUT they were very accommodating and helpful.I didn't get a too close look at the shop, but it looked clean, well organized and had very nice equipment and accessories. Good spread of bikes, not like the usual "oh this is a roadie shop" vibe. Very down to earth.The bike rental was great I rented a Salsa Mukluk, was in great condition and had no maintenance or mechanical issues. Trails were groomed well and decently marked.
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October 2022 by Amy K
Top notch spot- and I know that without ever stepping inside!I was on a bike tour when I lost some small bike parts that could have made a big problem, so I took a detour to Ride Roslyn in the hopes of purchasing some. Unfortunately they were closed and so I was loitering outside trying to figure out what the heck to do when the owner happened to walk by!He stopped and asked how I could help and got me the bolts that I needed and checked that they fit- all while on his Sunday off! In the frenzy of it all I completely forgot to pay and he didn't push. Very stand-up guy!
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July 2022 by Shaun W.
Blew a rear tire on my wife's fat tire E-bike doing things I shouldn't have... Naturally searched for bike shop to fix it, so I'm not in the doghouse. In no time at all they had me back on the good side of history. Happy wife happy life. Thanks!
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April 2022 by Madison P.
Did a corporate event with both mountain bikes and motorized bikes, Glenn and the team were awesome! Really recommend this company!!
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February 2022 by NBW
Hours online said they were open, drove from Yakima to find out they have winter hours and they are closed. Wasted time.
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December 2021 by Michelle Pommier
Great small town bike shop, super helpful…we were miles off the beaten path and they were able to fix me up and get me back on the trail! They are always great to chat with and have some cool swag as well!! Definitely stop by and see them even if it’s to say hi!
