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January 2024 by Kayla Lindgren
Dropped our dog off at 1:45pm came back at 5:15 and they hadn’t even started his cut yet, was told it would be another 45 minutes. So what, my pup was just sitting in a cage for 3 hours with a bath somewhere in there? Then charged $50 for the bath with a half-a** apology. Ridiculous.
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November 2023 by Lucky 13
Good prices, selection of pet needs and great friendly staff.
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September 2023 by jimdoinnothing
Tried to buy dog food using web to order then pick up. Big mistake: web page is not organized to rapidly whittle down choices to a confident purchase. A unit cost sort would have helped. That web portion rates a ‘1 Star’So I gave up and visited Brick and Mortar: I got excellent service and found an ‘in-store deal’ that was outstanding/made me happy to go to Petco. That portion rates ‘5-Star’.The average is thus 3 Stars.
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September 2023 by JB Wright
The service was great, and I was able to use a reward towards my purchase, but the selection of products on hand (Acana 13 lb bags) was very sparse.
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September 2023 by Tim Tapping
They won't take dogs older than 10 for a nail trim. Unbelievable!Nor do they call you back when you leave your phone number at the desk. Lousy service!
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September 2023 by Patrice T.
Absolutely will not get my dogs haircut here again. I'm not sure if it was this persons first day or if they were new, but I am very displeased with the final result. I wish I had more thoroughly observed my dog and the job that they'd done before paying and leaving a tip on our way out. Very rough scruffy look that isn't entirely even, left a ton of hair on the back of his legs and the entirety of hair around his butt which is the main reason we'd taken him in the first place. In the end we had to shave his butt ourselves and will have to even out his hair to finish the job. Not worth the money.
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August 2023 by C T
This location is unprofessional, every time I call no answer, leave voicemails, no response. Then when I finally get someone on the phone I get told “well im short staffed with my groomers.” Like how is that my problem they should still have a process to where them or a manager is able to check voicemails and get back to customers. It’s prolonging things when they ignore people and this has happened more than once to me, I just won’t be doing business here!
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July 2023 by Kristen McKenzie
Staff is very friendly and helpful. Quick when filling online orders
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July 2023 by Harieta Zegrea
There are several pet stores in the area w better selection but this one has helpful , friendly staff.
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July 2023 by Niko Niko
Eric thank you for being so accommodating and being friendly to us. I really appreciate it. I hope you feel recognized for your high level of service.
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April 2023 by Margaret Vallejos
Took all three of my large dogs in for nail trims. The groomers did an excellent job.
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March 2023 by Steve
I needed to gather everything necessary to welcome an adopted first cat into our home, and I only had about 30 minutes to do it : ) The customer service person Eric was amazing! I just handed him my list and followed him around with a cart while he led me to each item I was looking for. He was very nice, helpful, and helped me make my deadline!
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January 2023 by Sophie Toll
i went in to look at the cute animals and got kicked out. he criticized me for not buying anything and called us weird for looking around. it was so disrespectful and they should not treat their customers like that. never setting foot in there again. don’t go there unless you want to be disrespected. the only good thing about this place is the animals, and they don’t even take good care of them.
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January 2023 by AR Oyake
Prices are high but its good to have a go-to when you're low on stuff/need something right away.
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December 2022 by Mack Ale
Good aquatic section and nice staff. Feels like a nice clean store