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December 2023 by michele j.
Only been there once but was impressed by their friendly, warm customer service, and they did a great job repairing and enhancing my husband's wedding ring.
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October 2023 by Jerilyn
Had sizers put on new ring. They were very professional and did great work. My ring was finished in just over a week and they offered to clean my wedding ring both times. I’m a new loyal customer of Plateau Jewelers.
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October 2023 by Kathryn Aitcheson
Very professional, attentive and welcoming for my first visit.I came in for watch batteries and felt like I was treated the same as I was buying a piece of jewelry.I will come back and recommend your jewelry shop. Thanks.
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September 2023 by Tracy Butthead
I Love Plateau Jewelers ! I've used their services since they first opened. They have quality jewelry and top--notch customer service. Their sparkly, creative, and yet classic designs always feel individualized and customized to exactly what I need. I don't use any other jewelry store, even for watch battery changes.
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September 2023 by Allison Seidner
I whole heartedly recommend Plateau Jewelers. I have been a customer for a few years now, but it wasn't until recently that I needed them to rebuild an engagement ring set that I crushed in a bike accident. The results were fantastic. The customer service in going through the process of the rebuild was so helpful. I had what I needed from them to work through the insurance process. And the end result was so fabulous. Very satisfied customer.
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September 2023 by Adam Burke
Got my wife's wedding ring, engagement ring, and my wedding ring here. The staff are patient, not pushy, have excellent taste, and have an air of kindness about them. I recommend these guys just for the atmosphere. There's no sense that they're trying to push jewelry to meet a quota or get a promotion, they legitimately care that your rings are the right fit and look for you.I'll definitely be coming back :)
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September 2023 by Chantal
I absolutely love Plateau Jewelers. They have beautiful jewelry and are incredibly friendly. They’ve done amazing work on my jewelry repairs and are so creative with their jewelry design. Thank you so much to everyone at Plateau Jewelers! I’m so thankful for your kind and wonderful service.
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August 2023 by Toni Mcbride
Friendly staff. Communication was great. I had a ring resized and it fits perfect. They gave me advice on choosing the fit but made sure I considered my own preferences too. I will not hesitate to come back here if I need anything in the future.
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August 2023 by Karen Fielder
Plateau Jewelers is a trusted resource for all things jewelry! Great customer service, they really listen to you, and treat you like you’re the most important customer. Not to mention they’re beautiful inventory!
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July 2023 by Carl M
I purchased a couple diamond bands to add to my wife’s wedding ring as a surprise. Kelly and the team’s customer service was beyond anything I had experienced from a jewelry store. They were incredibly friendly and even more accommodating and flexible as I decided what to purchase. They also had a very easy exchange policy that allowed my wife to try on different type of bands, sizes and configurations after my initial purchase, without any question or hesitation. I will definitely make my next purchase at Plateau Jewelers! Thanks for the great service!
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July 2023 by Elizabeth Lincoln
I was pleased to find Plateau Jewelers as a new resident in this area. Kelly gave me great service when I walked in with my wedding ring which needed enlarging and repair after having been cut off due to a broken wrist and swollen fingers. The cost to repair was reasonable and communication excellent about what it would cost and when it would be ready for pickup.I recommend Plateau Jewelers without reservation and will return for any future jewelry needs or repairs.
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July 2023 by Mike Hibbison
I made my first purchase from Plateau Jewelers and Kelly in 2009 or so when we lived near the store. I didn’t appreciate the customer service, quality, and creativity until just this year, 2023. I had a piece of jewelry in mind for my wife and after visiting many jewelry stores near my home in Atlanta and getting nowhere I thought about Kelly. After a brief discussion and description of what I was looking for Kelly went to work. His first answer was Yes I can design something like what you are looking for. He sent me renderings and off he went. So going from jewelers who only wanted to sell me what they had at lesser quality to Kelly who delivers exactly what I wanted and great quality I will never buy a piece of jewelry from anywhere else!
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July 2023 by KN Yurk
I cannot believe that google doesn't allow a 6 star option for places like this! Kelly and his wife, daughter and staff are exceptional, both at their jobs and many of them at being great people. I have not had a direct relationship with everyone at this lovely store, the ones I have encountered are spectacular. Kelly is a genius, his care and diligence focusing on the customers needs(whether they know what they need or, 'need' to be gently coaxed to understand what they don't need(can i say need any more times)), are unmatched. His wife and himself create some beautifully crafted pieces and the onsite lab is second to none, in my opinion. I do not know how I fell upon this place, the world willed it to happen. I could easily get into trouble here even though my wife and I are not necessarily jewelry people. Like his sign states, "your husband called, he said you can purchase anything you want.", go in and browse and purchase anything you want, need or at least can afford! You will not be disappointed, if you are, you have bigger issues.I wish I could attach a pic of the beautiful job he did melding my wife's wedding band, a vintage diamond engagement ring and my wife's grandmothers extremely sentimental wedding ring, into a new 25th anniversary celebratory work of art, it is beautiful, just like my wife!
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July 2023 by lauren mincin
Plateau Jewelers is the best! Nancy & Kelly always provide fabulous service and great insights when designing new jewelry. I wouldnt go anywhere else!
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June 2023 by sven richter
Highly recommended! I worked with Kelly on a custom engagement ring. Kelly and the whole team were incredibly patient and responsive throughout the process of multiple revisions. He listened carefully to all the requirements, made fantastic recommendations and assured that my future fiance gets exactly what she wanted. We signed off on each revision and CAD drawings were provided. The whole team truly cared about the entire event, rather than just the ring. When the final product arrived, it was even better than expected! Ideally, engagement rings are not really much of a repeat purchase, so if you are in the market, I highly recommend talking to plateau jewelers over the other popular stores in the area to assure that you are getting exactly what you are looking for. As far as cost goes, you are getting alot of bang for your buck, especially when considering custom settings (read: it cost quite a bit less than anticipated), and the build quality is absolutely fantastic! Again, I would highly recommend plateau jewelers!
