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February 2024 by Greg Barton
Best bank I've ever had.Never busy.Service is exceptional!
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December 2023 by lala yup
Customer service was AWFUL
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July 2023 by Jean Zintz
The four girls at the Sammamish branch rock in all aspects of costumer service that a bank can offer. Thank you for putting together together this team!
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July 2022 by Kamron Capps
Daisy and the others at this branch are always so kind and helpful, I’m happy to call this bank home
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December 2021 by Adam Kowalke
I had a great experience with Christy, the Branch Manager in Sammamish. After spending over 2 hours with no success working with the WaFd phone representative to try to determine why my online autopayment was not posted as usual, I called the local branch. Within ten minutes, Christy was able to determine that when the online banking system had changed on November 15th, they had canceled my autopayment. She helped me setup autopayment at the branch. Really great customer service - she made the extra effort to help and I am grateful.
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October 2020 by Katy O'Brien
The customer service here is outstanding! Everyone I have spoken to here has been extremely helpful (and patient with my many questions!). This may be the happiest I have ever been with a bank.
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September 2016 by Jacob Monahan
Great service, but there are better places
