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February 2024 by Jen
Trucking place
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May 2023 by Jason ness
Very quick unload.
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April 2023 by Kw 900
Descent place people are nice. Took me before my appointment. Thank you.
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April 2023 by Vern Conover
Friendly staff and helpful
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February 2023 by M Martinson
Even faster service than 2 weeks ago!
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January 2023 by Emily
This review is about 6 years overdue… In 2016 we moved to Hawaii. The day before flying out, a different company picked up our belongings after giving us a quote, took our packed things to their warehouse, sent us pictures of scales without showing our belongings on them and told us we were going to have to pay 3x’s what we were quoted. They then refused to return our belongings until I called their headquarters and they were forced to bring them back. I was desperate!!! I called everywhere and DHX in Seatac stepped up in a major way! They were able to accommodate us immediately. I brought our things, we put them on a pallet, wrapped them in Sara wrap and weighed them. Our total was 1/3 of the original companies quote. They were understanding, kind and so helpful! Our belongings arrived in excellent shape and were delivered to our home with no extra charge or issues. When we moved back to Washington several years later, we used their location in Hilo with pretty much the same excellent experience. I cannot say how thankful we are for them!
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July 2022 by Bryan McDaniel
Outstanding customer service
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February 2022 by One Step Outside
Awesome people, made my shopping experience as simple as could be
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April 2021 by g. bond
OMG, where do I start... Have no fear - DHX is here. DHX is the way to go. About a month ago, I was going to be ripped off by a freight forwarder from the E/Coast (Maine) who gave me a quote of $1.2K to ship a cargo (p/up engine strapped on a pallet) from L/A to Kauai. I was relentless in my pursuit and after a long search and a lot of luck, I ran into DHX on line and spoke to this Angel of a woman, Ms. Gloria Bisho. She listened well and gave me a quote (based on my approximate dimensions) that really shocked me in a positive way. I could not believe my ears because if one isn't careful enough, he/she can easily be ripped off by dishonest companies that are everywhere. Gloria gave me the initial quote at apx $400 but once she received the freight at her premises (shipped from FL to CA by the supplier) and saw the actual dimensions of the cargo, she called me to tell me that she was actually charging me almost half of the original quote - less than $200 ($192 to be exact). They are Hawaiians and do their job with real HONESTY with pure Aloha spirit. DHX did it flawlessly from start to finish (Mr. Alfredo, Gloria's colleague was involved as well and did a great job as well) and delivered the cargo directly to the shop on Kauai where it was installed in my p/up. DHX kept me informed at all times and were very easy to reach by phone or e/m. I am now shipping some furniture from L/A to Kauai for my vacation rentals company and am again more than pleased with the quote they gave me. I have already told all of my friends on Kauai (where I live 9m/yr and the rest in Seattle) to use nothing else but DHX because a lot of people on the island are struggling to find a dependable and reliable freight forwarder that will do the job at a reasonable rate from the mainland to Kauai (have heard so many horror stories). Power to DHX in so many ways. MAHALO, please continue doing your business with your Aloha spirit. Ever grateful, Y/Montgomery (Mahalo Properties LLC, Kauai)
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October 2020 by Dave Cartwright
Yes some really good people there and she generally happy to see you and they're very helpful with any problem you may have
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July 2019 by Travis M.
I purchased 2 desks and a bed from IKEA and the will not ship to Hawaii. I went to USPS and UPS and was quoted in the range of $2400-$2700 by both shipping parties. We were referred to DHX by a customer at UPS. We went there and the staff was very eager to help. The warehouse employee directed us to the office, helped us unload the boxes from our suburban, palletize, and totally take care of us. The office staff, Tom and Elaine, were super helpful in getting the paperwork done, explaining what was going to happen to our boxes, and ensuring me that the cost would not even come close to what we were originally quoted from the other shipping companies. The boxes were delivered to our address in the specified time given and in perfect shape. If you need to ship from IKEA, DHX says to have IKEA shrink wrap your pallet so nothing can fall off and deliver to them. Email Tom and they will take care of the rest. In the end, the wonderful staff at DHX SeaTac shipped my boxes for around $250. Hows that for a price difference. Thank you to the wonderful staff at DHX. We will only use your shipping company from now on and we will refer our friends and family to do so also. You guys are the best. Thank you for all of your help. Too bad I am unable to give more stars. These guys deserve a raise.
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January 2019 by Kai Branum
Wish i could give 0 stars
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January 2018 by Matt Craigslister
Cheapest Shipping to the Hawaiian Islands. Great service, and always friendly.
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January 2017 by Ben Fulton
Perfessional and friendly service service. I've been in the S&H for years now, so I know a good chunk of the kinds of people who work in this industry.
