Durham Upholstery is a trusted business known for providing quality upholstery and craftsmanship for automobiles, boats, commercial seating, and fleet vehicles. They specialize in convertible tops, sunroofs, and water leak detection and repair. The company has built a strong reputation in the community by consistently delivering high-quality products made with superior materials and offering outstanding customer service. Customers appreciate their prompt and honest approach, from the initial quote to project completion. They often mention how the team quickly responds to issues, such as damaged parts, and takes immediate action to resolve them—sometimes even overnight shipping of replacement parts. The staff is described as welcoming, knowledgeable, and hardworking, with a focus on great customer service. For example, one customer praised how a technician took the time to explain repairs and show the work done on their car, making the experience very positive. Durham Upholstery is also known for their quick turnaround times and fair pricing. Customers have been pleased with their work on older cars, such as a 25-year-old vehicle, which looked even better than when new, and a 66 Mustang, where the team provided an accurate estimate and completed the work in a timely and affordable manner. The technicians, like Gary with 25 years of experience, are highly skilled and detail-oriented, often going above and beyond by explaining repairs step-by-step and ensuring customer satisfaction. Overall, Durham Upholstery is appreciated for their quality work, honest service, and customer-first attitude, making them a reliable choice for upholstery needs.
Did a great job replacing the headliner in my Volvo.
July 2023
Very helpful, walking through what I wanted and what the expectation would be. Was very supportive in helping with scheduling. Will update after service has been completed.
May 2023
Friendly service. The mechanics knew what they were talking about and they also work well with insurance companies.
