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November 2024 by anissa M
10/10 would recommend, the service was speedy and the people were friendly. I needed my headliner replaced on my 2012 Honda, they did just that and cleaned my sun roof track and gutter. They worked with me and stayed longer so I was able to make it to drop my car off and worked with my work schedule so I could pick it up over the weekend if needed. Overall a great experience.
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November 2024 by Nikolas Johansen
Did a great job replacing the headliner in my Volvo.
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November 2024 by Troy Linnell
From the initial phone call to check pricing to picking up my car my experience with Durham Upholstery was great. The price to have the top replaced was competitive. Most important was the level of service. The original convertible top that was ordered came in damaged. They called me right away and let me know what had happened. They had the top manufacturer ship another top overnight. The replacement of the top was excellent. When I came the pickup the car the technician who worked on my car brought the car out and spent time to explain the repairs he did to the top frame and answered all my questions.
Thank you for the great experience
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January 2024 by Larry Araya
I took my car in because of a water leak in the roof, they told me to take it in to check it, I took it in and they couldn't find the problem and they always charged me and told me that I had to take it in again, I took it to another workshop and in 20 min found the problem
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September 2023 by Really I Care Not
I took my pick up truck to these people because I had a small leak. I wasn't sure where it was coming from and the leak, they wanted to replace all the seals for $3,000. When I said that seems high and if they could just fix the leak they gave me a bunch of flack. I said I'll come pick up the truck. They changed me $300.00 for absolutely Nothing
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August 2023 by George A. Calleja (George)
I want to thank the people at Dirham Upholstery. Everyone, from all departments, make a great team. They are welcoming, honest, knowledgeable, prompt, hard workers. They are all about great customer service. I am a satisfied and amazed customer and will recommend them to all my friends. Beautiful work!Thank you, George (1999 Pontiac Firebird).
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July 2023 by Mike Hael
My 25 year old SLK was suffering from sagging headliner issues. Durham Upholstery gave me a quote, put me on the calendar for the week after my visit, and had it all done in a day. Judy was professional and so was the whole team. Very pleased with the work and looks even better than when the car was new!Also, the quote was very reasonable and way more affordable than I expected.
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July 2023 by Pamela Davis
Very helpful, walking through what I wanted and what the expectation would be. Was very supportive in helping with scheduling. Will update after service has been completed.
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May 2023 by Michelle Wilson
Friendly service. The mechanics knew what they were talking about and they also work well with insurance companies.
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February 2023 by Randall D.
I just had Durham work on my 66 Mustang. I had a bent and broken driver's seat. They gave me an estimate online which is something that's not normally offered. Way cool to start off with! The team member who worked on my car was named Gary and has 25 years of experience. Gary looked at the seat in the car and knew what was wrong and explained it to me. Then he removed the seat, brought it to the bench in the shop and at that point he brought me back to the shop and showed me exactly what was wrong, so I wouldn't have any doubts. He pulled everything apart down to the frame and once again brought me back to the bench and explained to me why the frame was bent and broken and explained step by step how he was going to fix it. Once he was done, he brought me out to the car to inspect the job and how the seat was mounted. He even greased the tracks so the seat would move smoother and replaced a missing screw that I didn't even know was missing! All this quality work and great customer service, and guess what, they came in one hour and $100 under the estimate. I've never known a business that works like that anywhere! I can't say enough good about Durham. When I run across a really good thing, like a bank, grocery store, etc, I stick with them for life. Durham is one those and YUP, I am a customer for life!!!
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January 2023 by Dave S.
I have a truck with 170k miles and the drivers seat was wore a bit. The truck was in great shape and figured I would get the seat redone. I want to say they were quick and found the lumbar was broke as well. Decided to fix that and so glad I did. It was not cheap to fix both items a bit under 1000 but it is like new now. If you are looking for a bargain I would stay away. If you want a professional job that you can be proud to show to your friends then this is the place. Could not be happier as you get more than what you pay for.
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January 2023 by GiginNanai
Not friendly staff very aggressive and despotic.
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January 2023 by pedro gomez
Aggressive, incompetent and rude do not come to this place.
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January 2023 by Deacon Alonzo
Not very professional put a rip in my door. went there for a water leak in the front and ended up with water in the back with no explanation. They took no accountability for the job they did or lack there of. You only get one chance to make a first impression.
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August 2022 by Ronald Babb
New top looks great. Good people. Worked with me and provided what I wanted at a good price.
