H&R Block tax professionals are knowledgeable and can handle various tax needs to maximize refunds. Clients can set up appointments at local tax preparation offices or work with their tax consultants from home. The company prioritizes community safety by deep cleaning offices, disinfecting high-touch areas, and maintaining social distancing. Clients can also use the Digital Drop-Off service to work with their tax professionals remotely. The staff is described as friendly, knowledgeable, and efficient, with the ability to handle difficult customers. Clients have expressed appreciation for the helpful and pleasant service, particularly from representatives like Linda and Koichi, who go above and beyond to ensure a smooth and informative experience.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
