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February 2024 by Stephen Hruby
Big thanks to Simon. Installed my headlight bulb (which was in a very hard to reach location) in under 5 minutes. Would have taken me hours. Great friendly service.
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December 2023 by Joshua Green
Finally an O’Reilly’s with blinker fluid in stock!
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September 2023 by Dean Colbray
Aways helpful and great serve been with them for years
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August 2023 by Taranjit singh
I am customers with O’Reilly auto parts on this location from last 3 years. Recently I went there to check my car headlight bulb warranty. Usually staff of this place super nice and helpful. But today I seen new guy name Gade who’s extremely rude with customer for service. First he never know how to deal with customer then he started arguing with me just to look warranty on my accounts. When I wanted to complain his manager about it then he literally lied to me and said I’m manager here. Furthermore when I tell him I need to check my wipers which I bought 8 month ago with warranty and someone your staff recommended me to bought this expensive best wipers then he said that I’m not a mechanic. He clearly denied to help me. Then lady Chrissy who’s manager there came out on my call. She was also not good at all to hear customer reviews and problems about products. Basically she was pretending his coworker who literally lied to me that he’s manger even he just new there I never seen him before since I go this place a lots. After having silly arguments with her she able to listen my problems, however still she needs reason why this happen after 8 months from buy date. First understand your policy you tell customers to buy expensive stuff which have one year warranty period if anything happens. However when customers figure out after few months then you argue why it happens now. If you giving one year warranty then doesn’t mean problem should be happen first week after buy. I have one year warranty then I can come to complain if it giving me problem before year period or also tell your management to give just one month or week warranty rather fight with customer. Overall very bad experience with this place better go to Auto zone just next to them and they have well and trained staff with high customer satisfaction. There’s not point to spend lots of money on expensive and high quality products if there’s employees gonna argue with you once you go there to check stuff in warranty you bought spending extra money. They really need to work on customer service otherwise this concern make them lost there customer on this place.
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July 2023 by Edward Creed
Staff was courteous and sympathetic to the fact that I was on a budget.
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July 2023 by Charity Davis
Myles helped me purchase and then install a new battery. In & our less than 10 mins. Very helpful and nice young man.
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June 2023 by Tricia Ward
Really disappointed with the customer service at this location this morning. I went in for fuel stabilizer and a battery booster. I had questions on both since I have no experience with either things, I waited but the two on staff were outside working on a vehicle and no one was in the shop. When they finally came back in, I asked the younger girl for help picking out what I needed and the first thing out of her mouth in a somewhat condescending tone was “so what’s your question?” which I replied, again, that I needed guidance on what to buy. So her, the other older gentleman and I go look at them and neither were very knowledgeable on either product. Multiple times they answered “I don’t know” to basic questions, which was surprising since every other time I go to O’Reilly’s the staff is very knowledgeable and helpful. I ended up buying a completely different fuel stabilizer and left to Harbor Freight for the booster. The man said they might have them in stock and I could ask the girl to check, but by then I was ready to leave after that experience.
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May 2023 by John Hereth
A good chain auto parts store. Counterpeople are more dependent on computer solutions than counterpeople experience getting their hands dirty. Like the old days of independent auto parts stores and the glory days of hod rodding.
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February 2023 by Daren Druhl
Chrissy and Cody were very helpful and prioritized providing me with the help I needed. They were honest and informative. This is now my go-to auto store because I know I can trust their service
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February 2023 by Chris Peterson
Always helpful. Will even install wiper blades for you
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January 2023 by sarah straight
I went in tonight kind of confused about a muffler question and a young gentleman named Simon was awesome he showed me what parts I needed and I will definitely come back to the store thanks Simon
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November 2022 by SilverLight Photo Co.
Not only did they have a good deal on windshield wipers (Black Friday buy one get one free) but they installed them for me super quickly! Thank you guys…I’ll be coming back here when I need something!
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September 2022 by Jeremy Wilkening
Ordered a set of wheel bearings to be delivered to this store for pickup, and was supposed to receive a call between 8-9am. Called after 9am to find out they never sent the request. The employees here are completely incompetent!
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September 2022 by andx79 _
Very helpful and friendly staff. They always have what I need and are willing to help find the correct parts for your vehicle.
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September 2022 by Joe Locher
The kids who work there, Miles and Lexi are bright, helpful and a priceless asset to the O'Reilly corporation
