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April 2024 by Ian Gunter
Very colorful place since the transit station opened across the street. Good selection and typical prices.
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February 2024 by Ron W.
Saw negative reviews on the pharmacy but had no problems until I started regularly having to get meds. It's been almost a week now since I've had meds I am suppose to take everyday. First there was a breach in their computers. Then partially on my side of things my insurance was terminated for couple days . My insurance has been current for couple days now and customer service was so lame about just simply looking up to see if it had updated in computer yet. I have two meds and all she kept saying is the CO pay is $14 for one and the second one they are still calling on. I asked what's that mean still calling on? She just kept saying we still calling on . She was lame not even try to help with my questions. I asked my insurance doesn't fully cover these meds now? She said no CO pay is $14. Well thanks for taking time to explain why my insurance all sudden doesn't pay for entire script or if that is the problem with why I'm not getting my most important medication? Not too mention there is absolutely 0 discretion from none of the pharmacy workers there. Place is trash. I've lived here all my life been coming to this Safeway. It's sad that pharmacy is so trash.
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January 2024 by Neil Mandelin
They do have the stuff if you don't mind waiting for it....
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November 2023 by Susan B.
Went to try to get a prescription for my wife. First they said it was to soon then they said I would have to pay so I said I would, Came back later paid for it and when I got home it was not the drug I asked for it was something entirely different she did not need refilled. So why they gave me the wrong drug I don't know I just know I am out $26 for something that I did not need or want.
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September 2023 by Ana T.
This is a huge grocery store. It is clean, organized, and well-stocked. It's basically an Albertsons, and I was able to use the same app. I got some food and drinks, and the self-checkout was easy and quick to use.
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September 2023 by Brad G.
No line at the deli nor self checkout. I feel like the employees are always "on guard" due to all the theft in stores nowadays, can't really fault them for that. Bonus points the cart guy came and grabbed my cart out in the lot. Kudos Safeway!
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July 2023 by Nathan T.
I come here all the time . Compared to all the other Safeways in the area this one is the best . Rita is so cool . And there is a girl here with an awesome dancing tik tok page
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July 2023 by Kai C.
This used to be our go-to store. But the past 5+ visits have been so unpleasant that we are finally giving up. If it's not the long lines and very cranky clientele, it's the equally cranky and unhelpful people manning the register. The customer service counter is never open so if you have a concern you have no recourse but to ask another cranky frontline person. There are one or two who are nice and who are competent; the others all give you a nasty look as soon as you ask them anything - for instance, to use a gift card or to correct something on your order. The pharmacy folks here are nice; but we'll never shop here for groceries again. It used to be a nice place. I don't know if they got fed up during the pandemic or what. But now it's too insulting and offensive to go there.
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April 2023 by Baltazar R.
Great store friendly staff great produce section and they had clean restrooms unlocked and in working order
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February 2023 by Andee R.
To the guy that doesn't know how to multitask at the Safeway Starbucks on 2/8/23 @ 3 PM. Management either get him help or teach home how to make pre than one drink at a time when he has two expresso makers and clearly there is a long ass line and continue to make small talk instead of hurrying up and getting through the line.
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January 2023 by Adrian K.
I had a poor experience with another chain store when doing order pick up so I was apprehensive with doing it again. My wife did an online order for me to pick up. My wife said prior to me arriving that Justine from the store had called her to let her know the store was out of some of the items and offered a substitution, at first my wife said no substitutions but Justine went to the bakery with my wife on the phone with her and told my wife of several possible substitutions, she went above and beyond and made my wife feel so comfortable with the selections not just that she made sure the items where priced to the sale price of the out of stock item. This will be our go to pick up store from now on. Thank you Justine for all of your help and thank you Safeway for having such a great employee.
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October 2022 by Meshach K.
It's sincerely disappointing that I can't say I'm appalled and shocked by what's occurred at this facility...can't even call it a family grocery store anymore! There have been times when I've come to shop and needed to use the facilities urgently and found them to be closed. When I inquire as to why, I'm told something's broken or maintenance is being performed...ok! There have been times I've questioned the closure and was allowed to use the restroom and told that they're posed as closed due to the transient and drug activity, yet they have visible security...often standing around talking or on their phones but they're there! My disgust was intensified when I learned of my very close good friend's humiliation when she was forced to urinate in the parking lot, with her young children present! My friend had just gotten off work and picked her kids up to go grab some groceries for dinner. A responsible single mother with a relentless schedule, very understandable! While shopping she realized she never stopped to pee. She went to use the restroom with her 2 young sons following to find they were closed. She escalated to a manager who refused to allow her access, insisting they were closed for maintenance but upon entering the store she witnessed an associate granting access to a customer. Not even management seems to care about their own complacency or their staff's, nor do they care about the comfort or urgency of their customers anymore! At this point I will no longer shop at the Burien Safeway because they're dishonest to their customers, complacent regarding urgent or even mediocre concerns and it's only getting worse. The Renton Safeway isn't much better and honestly, at this point I'm more comfortable shopping at Freddy's/QFC than at Albertsons/Safeway.
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August 2022 by Paul M.
This store has the rudest customer service/self-checkout person I have ever seen! MULTIPLE times I have shopped there and heard her (don't know her name) yelling at customers, swearing, complaining and just generally acting deranged. You can hear this woman swearing and complaining long before you approach the checkstand. One day I heard her shout "I can't believe how expensive this f****** magazine is! You can just Google this s*** for free", before slamming the magazine down. Another time she announced very loudly that she thought a customer's bill was counterfeit (it wasn't). Isn't that type of thing that touched off the chain of events that resulted in the death of George Floyd? If she actually believed a customer was presenting a phony bill I am certain that there are approved procedures in place to deal with the situation. Who can she possibly think she is to focus that kind of spotlight on an innocent customer? She seems to be especially fond of yelling abuse at African immigrants. I have witnessed this multiple times. Perhaps she yells at everyone, but I find it very disturbing that I have repeatedly observed her yelling at members of a particular ethnic group. The last time she yelled at an African man because he tried to catch her attention by saying "hey". Not the most polite, I agree, but she yelled at him very loudly and aggressively that "you only say 'excuse me' to her, not 'hey'". I witnessed a similar encounter between her and an African woman recently where she berated the woman for some mistake that she made until the woman became angry and started defending herself against the attack. Not sure who was right or wrong in this case, but since when does a customer service employee shout at and berate a customer? If a customer is legitimately causing a serious disturbance you call management and/or security, not scream at them and let them know how stupid they are! For those wondering how I knew the customers were African, the manner of dress and the accent made it very clear. There is a large African population in this area. I have written the store on the website about the most recent observation of this behavior (2 weeks ago, and again a few days ago) but they have chosen not to acknowledge my comments in any way. I must conclude that they condone this behavior, as this has been going on for at least the last two years. Surely I am not the only one to notice and complain. My advice would be to avoid this store if rudeness and racism offend you.
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February 2022 by Dennis X.
I come here almost every day and they still haven't clean the bird p*** by the bread section. I'm not even sure if they got that bird flying in the store out yet. Who knows if it's still living here rent free.
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January 2022 by Arissa H.
Peronsally have lived in the area for 3-4 years. always have had a good experience. customer service has always been nice and helpful to me. always been able to find what I'm looking for. thankful to have this little Safeway near by for our grocery needs. I have found if you're going around expecting the worst because maybe you pre judged the area or whatever it may be... then you will find reasons to believe that. If you go somewhere with gratitude/good attitude you will notice things a little differently. I've been treated better at this Safeway then any Bellevue, Seattle, Redmond Safeway thats for sure.