-
March 2024 by Carole Goodman
The flood guys are excellent COLON PHILLIP and ZYRECE
-
March 2024 by Tammy Cooper
I had pipes burst in my laundry room and 1/2 bath back in January during the cold snap. Cory and his team showed up at the recommendation of the plumber who fixed the initial damage. The Flood Guys were prompt and efficient. They immediately began work at removing all wet materials from the area and stripped the room down to the studs. They worked fast and cleaned up thoroughly. They were very respectful of my home and property. They provided a very detailed estimate (with photos) of all the work they did which my insurance company appreciated. Their work is quality and thorough in every aspect. Communication was easy and prompt. Cory even called to check in with me near the end of the job when he was on vacation with his family. This is a very professional company with dedicated staff that truly cares about their customers. I would definitely call on them again should the need ever arise - they do fantastic work!
-
March 2024 by Tammy C.
I had pipes burst in my laundry room and 1/2 bath back in January during the cold snap. Cory and his team showed up at the recommendation of the plumber who fixed the initial damage. The Flood Guys were prompt and efficient. They immediately began work at removing all wet materials from the area and stripped the room down to the studs. They worked fast and cleaned up thoroughly. They were very respectful of my home and property. They provided a very detailed estimate of all the work they did which my insurance company appreciated. Their work is quality and thorough in every aspect. Communication was easy and prompt. Cory even called to check in with me near the end of the job when he was on vacation with his family. This is a very professional company with dedicated staff that truly cares about their customers. I would definitely call on them again should the need ever arise - they do fantastic work!
-
March 2024 by Weijie Ou (HappyPenguin77)
Highly recommended! My house had a pipe burst in extreme cold. Other companies were not able to put me on schedule and just kept me waiting for nothing. I called The Flood Guys, instantly Ryan and Dennis came in the second day, evaluated and started the job. Everything was done so perfectly and in timely manner, that my house isn't receiving more impact. Both of Ryan and Dennis are super great!! They are very responsive, professional and to the point. Ryan even helped me contact plumbers and furnace guys, since my situation needed both machinery to be removed and reinstalled after the water restoration. I cannot thank too much to Ryan that how much he made my life easier by coordinating the contractors and get things scheduled. FIVE STARS! HIGH RECOMMENDED!! Thank you again, Ryan and Dennis and all the helped!!
-
February 2024 by Anouncy Latchaving
Good and excellent
-
February 2024 by Dena Ecker
Phillip and crew came to my rescue after experiencing water damage to four floors of my home. The coordination of water removal, drying and packing up of my family’s belongings reduced my stress instantly. Philip and his crew are very efficient, organized and friendly. They have a great relationship with other businesses and were able to give me referrals for other services that I needed as a result of water damage.
-
February 2024 by Amanda L.
Francisco and Donte did a great job doing water remediation when one of our pipes burst during a winter freeze. They were quick to fit us in their busy schedule, efficient on the job, and very helpful in working with our insurance.
-
February 2024 by Shilong Li
Don't work with them! The Flood Guys ghosted me for 2 weeks and then send me a bill.I had a water pipe burst in my garage at 01/14, and the plumber fixing our pipe recommends the Flood Guys for water damage repair. Flood Guys then send an technician to my house at 01/15.The technician took some samples for lead and asbestos testing, told us they will have test result in 1-2 days, and they would come back to remove the affected drywall and dry out the garage in 3-4 days.4 days later (01/18), no one came back. I called the office, office just gave me technician's phone number. I then called the technician, the technician told me this job got assigned to another technician, and he will remind the 2nd technician to contact me.After wait another 7 days (01/25), I called the office again. Office just gave me the 2nd technician's number and promised the 2nd technician would gave me a call that day.I received a call from the 2nd technician 4 days later (01/29), ask me when I'm available to put me on his schedule. It has been 2 weeks after the initial estimate, the mold would already start to grow. At this time I realized this is NOT a company or crew I'd like to work with. So I told him because you delayed so long I'll work with someone else.BTW, the other company I finally hire finished the whole project(estimate, testing, demolition, dry out) within a week.Now, today(02/07/2024), I receives an email from the Flood Guys office, asking me to pay a $880 bill of lead/asbestos testing. Understandable. But I would strongly recommend anyone to find a more trustable company to work with their water damage repair.
-
February 2024 by Russ Hanson
During the big freeze last month I had a pipe burst in the garage of my new house, I had just moved into the week before. Most of my belongings were being stored there. I called the flood guy and despite being overwhelmed by calls they were very quick to respond. A dryer was set up and within a couple of days a team of gentlemen (Colton, Zyrece, Phillip and Josh) came to the house, inventoried everything, as they reboxed it all, and hauled it off to there own storage facilities. They were professional, careful and quick and took time to answer all my questions as to what would happen next.Moving is stressful enough without having a flood and all your belonging getting drenched. "The flood guys" helped make it one less thing to have to worry about..Thanks to you all.Russ Hanson
-
February 2024 by Mary Ellen Engman
Phillip and Zyrece were really nice and took great care when moving our belongings after a flood in our basement. They were fast and efficient and they moved and stacked our stuff in a smart and organized way. Thank you!
-
February 2024 by Ben Meyerhoff
The Flood Guys restored my garage after 2 pipes burst during a deep freeze. Francisco and Dante did a great job for me.
-
February 2024 by Victoria Chadwick
The flood guys were absolutely amazing. Cullen and Francisco were both calm and patient with me throughout such a stressful time. They not only did amazing work but also took the time to explain every step of the process. I would also like to point out that every time I talked to the office everyone was so helpful and kind. Thank you everyone!
-
February 2024 by Charles Kuo
Tim, Walker, Antonio, Josh and Kanan (spelling?) came to our house to clean up a hot water pipe leak that had our furnace steaming the entire house. They were professionals the entire time and went above and beyond to explain every step of the process required to stabilize and keep my home from water damage. Thanks for your hard work - I highly recommend this company.I also wanted to thank Corey for all the help coordinating with other companies on this project.Yadira, thanks for taking my call and setting me up with these great guys.
-
February 2024 by Shilong L.
The Flood Guys ghosted me for 2 weeks and then send me a bill. I had a water pipe burst in my garage at 01/14, and the plumber fixing our pipe recommends the Flood Guys for water damage repair. Flood Guys then send an technician to my house at 01/15. The technician took some samples for lead and asbestos testing, told us they will have test result in 1-2 days, and they would come back to remove the affected drywall and dry out the garage in 3-4 days. 4 days later (01/18), no one came back. I called the office, office just gave me technician's phone number. I then called the technician, the technician told me this job got assigned to another technician, and he will remind the 2nd technician to contact me. After wait another 7 days (01/25), I called the office again. Office just gave me the 2nd technician's number and promised the 2nd technician would gave me a call that day. I received a call from the 2nd technician 4 days later (01/29), ask me when I'm available to put me on his schedule. It has been 2 weeks after the initial estimate, the mold would already start to grow. At this time I realized this is NOT a company or crew I'd like to work with. So I told him because you delayed so long I'll work with someone else. BTW, the other company I finally hire finished the whole project(estimate, testing, demolition, dry out) within a week. Now, today(02/07/2024), I receives an email from the Flood Guys office, asking me to pay a $880 bill of lead/asbestos testing. Understandable. But I would strongly recommend anyone to find a more trustable company to work with their water damage repair.
-
January 2024 by Jackie Roth
This company was great during a rally stressful time. kainen, and Antonio we so professional, helpful and respectful. Because of them I will refer The flood guys to anyone who is in need of this service.
