-
March 2024 by Edwerd Srinivasan
I used to go if i wanna send mail or money order. I would like to thank them. Because they are very helpful and good response
-
February 2024 by Mich Henning
These folks here have helped me multiple times and are great at the service they provide. The reviews do not show how hard they work and how much they deal with each day. They may not be the warmest face but the service is great and they're nice.
-
December 2023 by Chelsea Ostiguy
I cannot believe the incredibly hard working and helpful employees at this location.I am SHOCKED to see the google reviews.Everytime I go, everyone working is so friendly and willing to answer any questions I may have.
-
December 2023 by Jovonneb “jovonneb”
You can't even check your po boxes after hours anymore or deposit letters in the box.
-
August 2023 by Debbie Melchior
I have no problems with their service. I usually just go inside to drop off mail as the Riverton Heights outdoor blue box kept getting vandalized. The Burien outside blue box is available 24/7 as it is behind a chainlink fence, but accessible via car on the driver's side. Burien also has a package kiosk that is convenient for me to use on my way to work before they are open for business. When I do go to the counter I always have wonderful service.
-
July 2023 by Lauren T
Cindy is rude. She thought I skipped a woman in line, so instead of helping me she had me “wait for the post master”. And then, after helping the woman, she was mysteriously available. For absolutely no reason. Hey CINDY, maybe next time pay attention! That woman told both of us we could go around her. Don’t try to hand out fairness or you might get some balance in your face.
-
July 2023 by Molly Smith
Had a PO Box here for years and out of the blue with no communication they started refusing my mail. Only noticed after months of nothing showing up.
-
June 2023 by asha
They accuse you of not properly letting your banks know your change of address vs admitted they forgot to submit a forwarding mail change. Both the mail guy Dennis and the manager have attitudes and do not want to help.
-
June 2023 by Nick R.
This is probably the most incompetent post office in the nation. Every package sent and received arrives damaged.
-
June 2023 by Mauricio S.
This place is JOKE! Have to some of the worst management I've ever experienced in my 31 years of life. So I got into an altercation/debate with one of their driver who parked in my parking spot for nearly 20 mins. So I parked in front of him since I had no where to park and I was going to be in and out. I let me dogs out because I just got back from the gym. And obviously wasn't going to wait 20-30 mins for a guy to move out of my parking spot to let my dogs out to use the restroom. So I let my dogs out and still the driver doesn't show. So I would have waited near 30 mins to let my dogs out if I were to wait for him to come back to his car and move out of MY PARKING SPOT. he then gets mad and I tell him that it is my car blocking him because I had to let my dogs out. He then proceeded to threaten me and say "we'll will see who deliver you mail" for 3-4 weeks nobody in my apartment got their mail and so I went up there to the location and when I get there I speak to cashier explaining the situation. Lucky he mentioned he's supervisor Donna was in. So I waited for her. I then explain the situation with to her and she says that it's because I made a "racial slur" against the driver keep in mind I am a minority & have dealt with racism my whole life in one way or another. And ask for evidence & she claims that her manager was on the phone with the driver and that he heard it all. I then ask for the manager because at this point she's getting hostile and I wanted to deescalate myself out that situation. HER DONNA AND NOT TO BE RUDE HAS A CROSS EYE. well she gets her manager and his name he said is SINGH and I begin to explain the situation and that the reason was for racial slurs. I then tell him what evidence he had against me saying that he then claims he was on the phone with the driver and that's just hear say. Then changed the subject and says it's because I cursed at his driver. I said the only reason I cursed is because your driver Threaten to not deliver my mail. Plus last time I check I didn't know it was illegal to curse in America? Singh was his names so accused me of being a racist but when I brought that up he changed it to "me cursing" was the reason the didn't delive. So I filed a complaint agains t them and guess what? Next day my mail is getting delivered. HAHAHHAA SINGH & DONNA are the worst managers in the world. Funny that even when the manager took over the situation she still begin yelling even behind him and was asked to go to the back. Thank God justice was served. If anyone knows of a lawsuit if possible contact me plz! Always record situations like these because ppl will say one thing and change it up right in your face. Would have gave negative 5 but unfortunately have to give a 1. Even the cashier lied on me. Crazy.
-
June 2023 by Memoran Eriuo
I went there to pick up my package and the lady supervisor there said they lost it. She was so rude about it too and kept saying ‘idk’ when I was trying to ask her questions to get clarification on what happened. I tried to explain my situation to her because I had to go through 6 different people/places to find out where my package is and when I finally got the location, I went there to pick it up myself because the carrier didn’t deliver it to my address in the first place. I arrived and the lady supervisor was basically yelling at me saying they lost it. It was delivered to this place @5pm and it was scanned in, that’s how I got the last tracking #. But the supervisor lady kept denying that they don’t have it and later said they lost it. And when I ask for further help, she told me she doesn’t know and won’t look for it. She was rude! And doesn’t know what she’s talking about. Idk how she became a supervisor with that kind of attitude. The worst encounter I ever had.
-
April 2023 by L Blevins
The line seemed long however it moved very quick, thank you for your hard work.
-
February 2023 by vargas cleaning
The person that helped me was the supervisor and she was very disrespectful and didn’t even looked at me, she looked at her computer the whole time.
-
January 2023 by Frenk B
I went their to return an Amazon package, and the lady made us buy tape because we did not tape the slip onto the package. Once we did everything, she told us that one of the slips had to be on the inside. This could have been avoided if she had told us earlier. And their building is very old and dirty. I definitely had a better experience at UPS.
-
December 2022 by Ter&Monk
I went their to return an Amazon package, and the lady made us buy tape because we did not tape the slip onto the package. Once we did everything, she told us that one of the slips had to be on the inside. This could have been avoided if she had told us earlier. And their building is very old and dirty. I definitely had a better experience at UPS.
