Aesop is an Australian skin care company established in 1987, offering a range of skin, hair and body care formulations created with meticulous attention to detail. Their considered product range also includes personal fragrance and formulations for the home. Aesop's objective has always been to formulate products of the finest quality, using plant-based and laboratory-made ingredients from reputable suppliers across the globe, with a proven record of safety and efficacy. The company's sincere interest in sustainable design extends to every aspect of their workings, including their stores, which are created with functionality, sensory pleasure and setting in mind.
Customers have praised Aesop's exceptional customer service, with staff members being described as knowledgeable, patient and helpful. One customer had a positive experience when a staff member replaced a broken product free of charge, while another found the staff to be a bit less friendly when processing a refund. Customers have also appreciated the in-store experience, including the ability to try products at the store's sink and the effectiveness of the products, such as the Resurrection Aromatic Handwash and Hand Balm. Overall, Aesop is known for its high-quality, sustainable products and its commitment to providing a pleasant shopping experience for its customers.
Straightforward, candid, and knowledgeable, Eric is a great help and a great guy. If you’re looking for great skincare and hair care products built on great service, this is your store!
July 2026
Stopped by while visiting Seattle. The guy jack was super friendly and helpful. He listened carefully to what I liked and gave me some great recommendations.
March 2026
Juan was exceptionally helpful and knowledgeable! We talked and explored a bunch of scents, and I got a hand care kit plus I finally found my fav fragrance!
