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February 2024 by Koda Muney
Yasmin helped today. She was delightful, I didn’t think I would like boots but she helped me gain the confidence to get some. I’m very appreciative of her today. I love my new Aldo boots!.
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February 2024 by Diana Tristani Gaztambide
Today I made a purchase for my brother‘s birthday for boots. I accidentally walked out of the store without the boots. As I was paying, I grabbed my purse and left thinking I had grabbed the box of shoes. Distracted by the excitement of my brother‘s birthday and never thought about it. The interesting fact is that, the cashier never followed me. He must have still been packing the shoes in the box or bag. This is horrible and they do have my contact information because they entered it in the system. I hope when I go back tomorrow, I get the shoes because they were quite expensive.
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February 2024 by AHMED ALI
My favorite shoe store in Seattle area. Great customer service staff and very friendly. I always find my perfect shoes match in Aldo’s. I recommend anyone who what’s comfortable dress shoes to try them on.
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February 2024 by Leoncie Cadette
Yasmin is great, love her customer service. Shop here!!!
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January 2024 by Hussein Omar
Good service and friendly
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December 2023 by Alondra Vasquez
Yasmin was so helpful and kind, loved my experience there!
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December 2023 by Andy Ford
Very helpful staff. Jasmine helped me pick the perfect pair of boots on Christmas Eve!
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December 2023 by Jae Lee
I made like 4 returns/exchanges because I’m pretty indecisive and never shopped at Aldo before and they were super friendly. Unlike the one in Tacoma mall, they returned my unworn shoes without nitpicking the state of the brand new shoes. They also carry more sizes at the store compared to the one in Tacoma. If they don’t carry a certain size they will help you order them to your house so you get your shoes without having to pay the shipping fee. They never really brought that up at the Tacoma location. Michelle was such a sweetheart and she helped me with so much patience.
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December 2023 by James Chaney
Awful customer service. I couldn't even tell who worked there. Again, store was closed when we arrived during normal business hours. Who hired the store manager? I was treated rudly with simple questions. Will not return.
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November 2023 by Lisa Angeles
Walked up to you Southcenter location in Tukwila Washington at 8:20pm. The hours posted on the internet is 9pm and both employees on their phones with the door closed and locked. I tried to call but it was automated service that nobody would answer. I asked through the door if they were closed and they nodded their head and used the cut off sign on their neck. As I’m writing this review two other customers stated they wanted in.
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January 2023 by Alec F.
Amazing customer service! Hopefully when you go you get Yasmin because her service was on point. Super friendly, helpful and went above and beyond even while helping a few other customers at the same time. Only knock was lack of my size in stock.
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October 2022 by Rosalinda Campos
Do no trust the sellers. Look at your receipt before you leave. ! I got robbed today by one of the employees her name is lea , she was telling me about the sales (buy one pair of shoes get the other pair 40% off )And I wanted to buy some jewelry so she told me I had to get 2 pairs of jewelry so I can get the 40% off on all my items , ! I come to home and look at my receipt and what surprise! She charge me for things I didn't even bought cleansers and stuff and I didn't even get the 40% off
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September 2022 by Tigist Aschenaki
This is the worst store!! The worst customer service!! I ordered shoes for my wedding and been waiting for it for a month, i was told it's best to ship it to the store and that is what I did, after that when no one contacted me I kept going to the store to ask but everytime I go there i get a different story..they would say it's shipped will let u know when it gets here, or they will say call customer service and ask what happened to the shoes but that was not helpfulat all, when nothing happens for a weeks I would go back to the store again and again but this cycle been going on now more than a month. Finally I asked to cancel the order and get my money back but their answer was they can't return it because it has been shipped. It's so upsetting because everytime I call no one answer and when I go to the store I get a different story! No one seems to know what's going on or how to help customer!!!
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June 2022 by Yaneli Jacobo
I recently went in to shop at this store with my sister. We walked in and got looked up and down by the employee’s. We felt the judgement we continued to look around and then this employee which was a young lady has the audacity to come clean right where where we were looking at out of all the store she choose that spot not sure if they thought we were stealing the DISPLAY SHOE but why would we? it’s ALDO she was acting like it was a high end store piece of advice for that employee humble yourself.
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June 2022 by Layal M.
Workers there have bad temper and do not have adequate customer service. They seems every time they have new employees but they bring the worst every time. So bad I hope they learn more about good customer service. I feel they pay them to be rude
