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November 2024 by terrance howard
I had a terrible experience with Joe. I wasn’t greeted, and when attempting to say excuse me and ask for help, he avoided helping me and walked to the coffee machine to clean his coffee cup. I think they need some diversity training. I noticed when other people of a different appearance came in, they were greeted. I thought it was unwelcoming and disappointing.
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October 2024 by Alaina Gill
The staff is great and offer a well rounded list of services and if dropping off packages to be mailed out it is very convenient!
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October 2024 by David Larkin
Went in 5 months ago to get a mailbox. Was told no availability, but they took my name and number to put me on a waiting list, with an estimated wait of 2 weeks. Heard nothing for 2+ months. Went back in to ask where I was on the list, and without explanation they took my name and number again to put me *back* on the waiting list. Told me something about there was availability and they would be getting back to me in a few days. I think. Anyway, it's another few months later and I've heard nothing. Compared to other mail services I've used, they don't seem to have their act together, which is a bad thing when dealing with US Mail and shipping. So I won't be back.
Two stars just because they were pleasant enough with computer time and printouts I did. But I'd avoid them as a mail service.
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August 2024 by AmyStarr Brounstein
I come here a few times a year for help with scanning documents that I need to email and what not. Very helpful and kind staff. Super cute gifts as well.
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August 2024 by Kelly Malloy
I love this place it is my go to for all mailings. Except can’t do QR codes, fyi. Staff is very helpful and friendly
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July 2024 by Gretchen W
for over a year now, i have been searching for the best Chai Latte. i have tried every place in west seattle and all of them have great Chai Lattes. some more than others (rating them in a tier list).
but none of them come close to this cafe that i would have never come across unless i was using it for work purposes.
This place BY FAR has the best Chai Latte, no where else beats it!
i highly recommend if you are looking for an amazing chai and VERY welcoming/friendly service! check them out!! give them the love they deserve!
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July 2024 by Travis Soukup
Such a wonderful little mail/print/coffee shop! Super friendly and helpful staff.
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July 2024 by Susan Holmgren
Faxed documents, got the perfect bday card for my life partner, some cool stickers & an Americano to go! ❤???
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June 2024 by Sheriff Vosjeson
Super friendly staff, provides an email for UPS returns. Great opening hours
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April 2024 by Gloria Cropper
Is there a 6 star review option? This is the ONLY establishment in Seattle who offers consistent friendly and professional services. I'm actually pleasantly surprised at how they genuinely greet me every time. That never happens to me in Seattle. haha They also get what needs to be taken care of in speedy time. It's the only place I pop my head in and feel like I get the acknowledgment and customer service of a rural Midwest store. Thank you Alki Mail and Dispatch!
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March 2024 by John Moore
Absolutely off the hook! I walk in dumber than a post. Not knowing what to do with myself. I am greated by 2 fun, kind, friendly people. No waiting. I have this oddball object I had intended to buy packaging for snd wrap. They took it from me and wrapped it for me. The service here is priceless! What value peace of mind?
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February 2024 by Della Tall
Truly the best place I’ve ever been to for mailing services and support. Mike, Bree and their team know their stuff when it comes to all carriers, for both international or domestic mail and package options. They have helped me so many times, and they are efficient and a joy to interact with every time. Alki Mail also provides excellent business and personal PO Box services, which we have used for years. Plus, a great assortment of unique cards and small toys/kids gifts. Really grateful they are in the neighborhood.
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February 2024 by Angel Brodin
awesome spot to drop off packages! I also love their selection of cards and they serve coffee as well.
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January 2024 by CL Smith
I was quoted an unexpectedly high mark-up to ship a package via USPS so I selected FedEx as a less expensive/faster option based on the delivery date provided by employee. The employee gave me the wrong FedEx date so I paid a premium cost to ship a package with estimated delivery date one week later than what I was told. I didnt realize the error until checking the receipt after my package did not arrive as expected. I cannot recommend.
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December 2023 by Joy P.
i'll be forthcoming and say the only services i am reviewing are return packages with pre paid labels and the shipping of holiday boxes. the first thing i absolutely appreciate is the opening hour because as someone who goes to work before 8am, it's near to impossible i find a place where i can drop off a return package either a pre paid label before 8am. the post office doors have been locked that early in the past few months and to drop it off after work means i've missed the pick up time and it sits and waits til the next day. today i decided to bypass the usps thinking it would be hell on wheels ahead of christmas. i showed up and there was one other person in front of me. the guy decided to help me at the coffee counter and he was super nice. it wasn't cheap to mail boxes this close to the holiday but i opted for priority on a couple and ground on another. it's not their fault that that's the going rate to ship stuff nowadays. i will be coming back here because it's just easier on me logistically and the experience was totally pleasant. it's a valid alternative to standing in line at the post office and your packages and sanity might thank you for it!